I went in to Boo Boo to get my Samsung Note fixed. Virtuous Cellular in Norfolk, VA tore apart my phone and left me with the pieces. I was referred to Boo Boo by a friend and I am soooo glad I went!! The store owner, I think his name was Derelle, he was VERY nice, welcoming, professional, and helpful. He was extremely efficient in fixing my phone as well; it took him about 10 minutes to replace the LCD on my phone. The LCD was new (not used) and the quality of Derelle's work is flawless!! Also, the prices are affordable and by far the cheapest I've seen in the Hampton, NN areas. At least stop in and check them out if you have phone problems, you won't regret it!!!!