Called for a cab and talked to the driver on 3 different occasions. He told me he would be to me in a few minutes. A few minutes later I called no answer. I called 3 times after that still no answer. I have been waiting for over 2 hours and cab still never showed up. This is unacceptable for a comoant to treat a paying guest like this. I will never use this service again.
Ended up driving to the airport myself. I called the day before to arrange for a cab to the airport. I was told that they would call and confirm the morning of my cab reservation, they never called. I called them a 1/2 hr before scheduled pick up time and they confirmed my reservation. It is now a 1/2 hr past my scheduled pick up time and I still have not heard from them. They don't even deserve 1 star! If only I had looked at the reviews ahead of time---lesson learned!Update: almost 24 hours later. THEY NEVER CALLED!!
The best Company to ride with. They are always on time and if something happens they always call. They have clean Cabs and the drivers are clean and very respectful.
Don't pick up in Hampton! Not everyone here is a criminal. Serve this country honorable for 2 decades and can't get a cab.
It took them a whole a hour to send someone to pick me and my children up. I finally call them back and told them to forget it. Horrible customer service.
are they still in business??? I have sent 2 emails requesting a quote and its been over 32 hours and no response...guess maybe they don't need any more business..so will go elsewhere
I love Aero cab it is a wonderful cab and the drivers is great and I will rate is cab services 100% aero keep up the good work ASAP
Best cab company in the area. All the cabs have been really clean. The drivers are courteous reliableand very attentive. I recommend them to anyone needing a safe ride.
great taxi service,every cab iv'e taken has been clean and the drivers have been very nice.
I rode with Erica on 8/5/13, she was the best driver I had ever experienced. Her cab was cleaned and smelled amazing. Erica is worth 5 stars in my book but her cab had some mechanical issues that concerned me. She looked like she was having a hard time making a U turn and stopping. She wasn't speeding I just believed it was wear and tear. Safety is first in my book but way to go Erica!