I normally rent from this location once a month or more for business purposes. Always excellent customer service!
12831 Jefferson AveNewport News, VA 23608
From Business: At Charles Barker Lexus Newport News, its our mission to provide the drivers of Newport News VA and surrounding locations with prestigious luxury cars, SUVs & Hyb…
Good place to rent a car. Wish the parking lot was nicer and they need to do a better job.vacuuming out the cars. Too much dirt inside. But other than that the cars are nice, the staff is very friendly. I will rent from here again.
I arrived about 45 minutes early to pick up my rental car. When I arrived, they did not have any of the cars available in my class, so they gave me a free upgrade to a luxury sedan. I got to drive in style in a brand new Chrysler 300, with only 8,000 miles on it. It was a very luxurious drive. I had a great trip! Thanks, National!
This is the only company I rent from. Easy in, easy out and very good about finding just the right vehicle to make my ride comfortable. Convenient locations, courteous and professional staff.
Very friendly employees, and clean car and also no smoking is allowed in their car. I will rent again and even recommend Enterprise rent a Car to friends and families .Thanks for being friendly.Tony Ejinwa
I have always rented from Enterprise. I have never had any issues.They have always accommodated us with our request
I loved the service I received; I also really liked the Toyota Camry that I rented. The salesperson (I think her name was Shamicka [sp?]), was knowledgeable, efficient and super--friendly. I will be returning again. Thanks!
The 2016 had a strong scent of smoke. Additionally, The return date and time scheduled (Sat, 4:00 p.m.) was when the facility was closed (they close at noon on Sat). The agent should have made a special point of warning me of this situation and instructing me where to put the keys.
We flew into Newport News on a scheduled flight arriving near 2:30 pm on a Sunday.. The National desk was closed. The Enterprise desk was open and processing the National rentals. They were swamped. They apologized profusely but there was a wait of about 20 minutes just to get to the desk. The check-in went smoothly. Picking up the car was no problem. There could be a little more explanation of the return process.
I love National Car Rental. Their service is awesome. Their selection of cars is wonderful. I don't want to rent a car from anybody else. I always recommend National.