I wish I could rate lower than 1. There was no hostess to greet us, we stood up front about 5 min before anyone came to seat us. Then the food was just as bad. We were given some bread that was soaked with butter and then fried to a crisp. I like TGIF, so thankfully I have had better experiences elsewhere. But I can honestly say that in VA on Jefferson Ave, I will never ever visit this restaurant again!
The worst customer service ever, waited over 2 hours for food, only for the waiter to come back and say he forgot to put in our order. Terrible experience
By far the Best food I've eaten since arriving in Virginia!!! Hospitality and service is exemplary.
We will be back. Delicious, fresh salad....not sure why we don't come here more often! Next time I am going to try the Italian!
Well, we got the wrong pizza. No big deal. Until you call. No manager working....? Really? Hung up on me twice. Absolute F in customer service. Plenty of other places with better food and service. Im sure the strays will enjoy the pizza we didn't want.
Had a party of twelve to fifteen come in with me and it took the hostesses and manager whom continued to sit small parties of two and more over two hours to sit my party. While we were there for two hours there was no urgency to get us seated, just the reminder that we will be seated within a few minutes. No good customer service at all. Members of my party had to go leave to gas stations to get their children drinks. I never again will recommend going to a cheddars for work ,family and friend gatherings.
I love Crackle Barrel but this place has just gone down hill. When the food comes out its either cold, wrong, falling or covering the plate. When you try to speake with the waitress they have attitudes.
Amazing wing, great service! I will definitely be going back. ��������������������
It is a great place to go play pool and hang out!!!
It's apparent this place needs an updated rating since the last one is over 3 years old.I don't know what happened to this location, but the food quality and service have dropped dramatically over the past year or so. This location was our family's favorite, but with the rapid turnover of staff and management, it's no longer on our list of places to eat. About a month ago we went in around 8pm for their Chicken and Rice special. We even noted the chalk board was listing it. We were seated but it was a good 10 minutes before anyone even acknowledged us. Finally a "Rising Star" came by to take our order. My wife ordered the Chicken and Rice and I got something else. Another 10 minutes went by before we got our drinks and biscuits - an omen. Shortly after getting the drinks the server came back and said the kitchen was all out of rice and would it be ok to give my wife mashed potatos instead. Um, no, that's not what we came in for. I asked how long it would take to make rice, and was told 20-25 minutes. Huh?? I then asked if they were out of rice, why was the sign still up advertising it? He said, "I don't know" and walked away. A few minutes later he came back to our table - CARRYING THAT SIGN - and said, "See, now it's been taken down." We immediately left, got in the car, called the Hampton location to make sure they had what we wanted: they did and that's where we went. Not only was the service outstanding, the food was perfect. We've since been going to that location and have NEVER been disappointed.