I am a computer guy and I love working on computers and learning about them. But I hit a bit of a stump when my new HP Envy 17-j020us laptop had a bit of a spill issue. I spilled a significant amount of milk into the keyboard of my laptop. This being the first laptop that I owned I never really worked on them before. So I decided to do a bit of research and look into it. I bought the keyboard for my laptop and was going to replace it. I couldn't find any guides for my computer. I was sadly informed [after waiting 2 hours on the phone to HP] that this laptop is the hardest to replace the keyboard. So not knowing what to do I decided to ask how much it would be to get it fixed by HP.... 300 dollars and a 4 week wait. I asked if they could take some money off since I already had the correct keyboard. HP said no... So I look into Cyber Exchange Computers. I gave them a call the very next day at 9am the guy was friendly on the phone and I explained the situation. He said to bring it by and he would take a look at it. He fixed it within an hour and gave me feed back on the spill and the keyboard. It only cost 25 dollars! Sooo much cheaper! Look into this place everyone! Way better than Best Buy or PC World! Much better service and way less of a wait time!
4328 George Washington Mem HwyYorktown, VA 23692
From Business: Computer Concepts was founded in 2003 with the intention of offering custom built computers for the home user. Very quickly it became clear that people wanted mor…
Serving the Newport News Area.
From Business: Our dedicated service people are committed to your satisfaction. They pledge to be courteous and to provide the highest degree of excellence in home repair. You'l…
I am a computer guy and I love working on computers and learning about them. But I hit a bit of a stump when my new HP Envy 17-j020us laptop had a b…
I have been taking my Personal Computer problems to Phu for several years. He has always been a very helpful, outgoing person. His knowledge and expertise with desk top and laptop computers is most welcome, in this day of big business/take a number, when you have a problem with your PC. He shows you he is there to take care of your needs, with answers you can understand. He helps you explore your options, both PC needs, and for payment for services. You can trust his answers, unlike some businesses, that just tell you whatever it takes to get your business. Phusion PC has many services to offer, from repair, recovery, of a PC you own, to building a system from the ground up, that will meet your needs. Phusion PC aims to meet your needs without going beyond what you need/want so you can spend your money wisely. Phusion PC charges very competitive rates, and definitely gives you great service for your money. Phu has helped me out with multiple computers, both desk top, and laptop, since I have been taking my computer needs to him, both purchase and service needs. His company is the only one I trust with my equipment. I highly recommend his services, both for personal and for business needs.
I recently damaged the screen on my laptop and was debating whether to replace it or just get a new laptop. I contacted several local companies about repairing it and my experience with them made me want to just throw in the towel and buy a new one. Then I contacted Phusion PC. Not only was Phu very prompt in returning my calls but he also followed up with additional information above and beyond what I had asked about. He researched my system to provide me all my options so that I could make an informed decision. This was all before I had even agreed to take it in to have him repair it. He was very good at explaining things to me and not “talking down” to me because I didn’t understand all the technical jargon. The work was done very quickly and expertly. But more important was the excellent customer service provided by Phu. I would not hesitate to recommend him and his company.
When I first visited Phusion PC, I went in there with pretty low expectation since I went to the several other places to get my computer looked at and repaired and all of the them were telling me the same thing; I need to buy a whole brand new computer or it would cost me a lot more to fix my old one. Phu met up with me even after the office was closed, which most places don't do. He was very professional and knowledgeable on the product. I was surprised when he told me he will take and fix it in an hour in very satisfying price. And on top of that, he upgraded my computer(with no extra charge) as a special deal so it worked faster than it ever did! Now, I don't go to any other place but Phusion PC if I have computer problems even if it means for me to drive there for extra mins/miles since I'm from VB.
I picked this company because to the great reviews on here and I took my daughter's laptop in to get a new screen, more RAM, and just an all-around maintenance and clean-up. Phu was fantastic! Starting with his engaging, helpful personality, to the upscale presentation and cleanliness of his office to the work done on her computer, I just could not be more pleased. The computer's picture is beautiful, the computer itself runs faster and better than it did even when new! The service and repairs were done quickly, done well, and very reasonably priced. This company will get all of my business from now on.
I remember setting up an appointment and coming in for my consultation because my laptop was continuously crashing on me and running terribly slow. Phu was very helpful in explaining and evaluating in detail what was wrong with my laptop and the proper procedures that needed to be taken to go about fixing it. I felt very safe leaving my computer with him and knew it was in good hands. By the time it was finished, my laptop was running just like new, if not better. Phusion PC has great service and shows their customers that they have expert knowledge in their field.
I don't know too much about computers, but they were so knowledgeable and helpful I'm definitely going back for my PC needs. They let me know exactly what was wrong, let me know my options before they did it, and did everything in the most efficient way possible to help me save as much money as they could. My laptop now works faster than when I first bought it out of the store! Being so friendly, easy, and affordable I would definitely recommend Phusion PC to my friends and coworkers.
I found Phusion PC and Staff to be incredibly professional, knowledgeable, and helpful. They explained everything to me in non-computer terms. I dropped my computer off and I got my laptop back in 3 days that was much faster than I expected . I was afraid my laptop was a goner, and they were able to restore my computer and recover all of my data, and at a very reasonable price. I would recommend Phusion PC highly to anyone. A+++
Phusion PC is hands-down the best place to go for your computer needs. They understand every intricate detail and are able to build the computer you need from the ground up. The customer service is unparalleled. I'm thrilled to send my child off to school with a computer I know can be serviced from afar. I can't say enough good things about Phusion PC. I'll never deal with a big-box store for anything computer-related again.
Phu, knows what he is doing when it comes to networking and hardware and graphics. Hands down one of the best! Made things very easy to understand and listens to what it is that you need and makes sure you do not purchase something that you will be unhappy with. He is now like one of the family here at Sage Custom Contracting,Inc. We will always use Phusion PC for all our needs with any electronics! You Rock!!!!!!