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Decide if a traditional water heater is right for you, and how to find the right one.
620 Innovation Drive Ste 103Chesapeake, VA 23320
I have used Conyers Electrical on 2 different occasions and they performed their work in a very prompt and professional manner on time and at t very…
Serving the Newport News Area.
Contacted the Hampton office and requested a house call for a leak in the downstairs toilet coming from under the woodwork. Jeremy responded to my …
1868 Mount Pleasant RdChesapeake, VA 23322
From Business: Brown Plumbing & Septic, LLC is a plumbing & septic company in Chesapeake, Virginia, that focuses on providing high-quality service to exceed your expectations an…
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Water heaters differ in terms of the fuel they require. Each type of water heater has its strengths and drawbacks, including fuel type, and it can be helpful to know what these a…
Thank you It's Just A Drain! You were reliable, fast, and got the job done, all while having patience for my toddler running around and terrorizing you. The service was excellent and honestly I am thankful for your service.No more rocking toilet for us!
Relatively good prices but they charge for delivery and don't accept any form of mobile payments, not even Samsung Pay.
Bought a washer and dryer a month ago, (great sale but my contractor had issues), I had the set delivered today (Sunday) and they forgot the 10 ft dryer cord I paid for. I call the store at 3:30 to speak to a manager and at 6pm I'm still waiting for a call back. I've been told snarkily that I'll have to wait until Tuesday for them to correct their mistake. So I get to look at my pretty $1800 purchase and NOT use it in hopes someone will bring me the cord I paid for.
HORRIBLE!!!!! THERE NOT EVEN CREDITED MY THE BETTER BUESSNESS BUREAU AND IT SHOWS.VERY SHADY PEOPLE.
Too bad I can't give zero stars. My home warranty company assigned a work order to this company 45 days ago for a vacant rental property. They scheduled service for 40 days ago. When the technician didn't show up, I called the owner, Mark, who informed me that he was at a college football game and that the office staff wasn't supposed to schedule any appointments for that time frame. He told me that he'd call me back to straighten out the service call when he returned to town. Tick tock, tick tock -- first lie. So I came back to town and had the home warranty company call him to set up service. They left a message asking him to call me. No call, so I called him. He said, sure I remember. "I'll look up the work order tonight, and I should be able to get you scheduled on Friday because I have a couple of guys coming to (your community). If you don't hear from me by 7PM, call me back." Didn't hear from him, so I called back the following morning, and guess what? I had to leave a message. 8 hours later, no return call, so I called back. He then tells me that he closed out the work order and needs the warranty company to send it again. Told him that I'd call and have them do so and would call back to talk to him to confirm scheduling for Friday. Another lie, the home warranty company said he didn't close it out but they resent it anyway. I tried calling 4 times, but he was on the line, and I refused to leave a message because of his unreliability in returning phone calls. So he called me back about 25 minutes after my last call and said, "is there a problem, you've called me several times and I was on the phone." I told him that I wanted to put voice-to-voice to guarantee service because he hadn't returned any previous phone calls. Short story, the warranty company reassigned it, and here I am writing a dissertation on why On the go plumbing should be just say no plumbing.
Scheduled to come out for an estimate. No show and no call. Called them next morning and scheduled them again. No show and no call. Very disrespectful and unprofessional. Do not recommend.
This company is proving to be worth every one star rating they are getting. Stay away if you want prompt courteous service. After nearly one month, two phone calls to AHS, and 2-3 to AP Plumbing to have a shower faucet repaired, they still haven't been able to make the repair. A few weeks ago, I contacted AHS to have my shower faucet repaired and left a phone number for my tenants to be contacted. Initially, AP plumbing didn't call for about 10 days because according to them, they weren't notified by AHS. I contacted AHS, who in turn told me they notified AP plumbing 10 days earlier. Strike 1.Next, my tenants set up an appointment for after work one day at 4pm, and the company showed up before the scheduled time. The repairman called me from the house asking where I was at. Obviously confused since the time was set up with my tenants, I called my tenants who relayed they set the appointment up for later in the day after work. Unfortunately, since AP Plumbing showed up too early, they left and cancelled the work order with AHS due to a missed appointment. This caused AHS to charge a missed appointment fee to me. A blatant lie. Strike 2.Now nearly 10 days later, my tenants called to let me know they hadn't heard back from AP Plumbing, prompting another call from me asking why. I called AP Plumbing today (May 5th) and they reason they said they didn't show up again. They claim they set the appointment between 12p-4p, not the times my tenant would have even been home because they were working. AP Plumbing didn't notify me or my tenants and decided to cover up their scheduling error with a lie about scheduling times, so that a new work order would need to be submitted. It makes sense since they get paid for no-shows and it's so easy to show up early, charge a no show, and go about their shady business (recall the lie about scheduling from above).To exacerbate the issue, the woman answer the phone was rude, and actually said at one time during our conversation, when I asked a question, that she wasn't in the truck with the repair man. Duh, you [expletive]. Of course you're not in the truck. I about lost it with her at that time and couldn't believe any company would hire a person that would belittle and demean customers. Fire her.Hampton Roads residents, stay away from AP Plumbing if you want service. Go elsewhere at all costs. I wish I could give a zero-star rating
DO NOT USE COMPANY!!! As others have stated AP Plumbing LLC is used by home warranty companies so we get stuck using them. Their customer service is by far the worse I have ever had to be a part of. They don not return calls or respond to emails once they have decieded work is complete. They also like to charge extra for things that they don't even do (I have pictures to prove it)., and LIE about work that needs to be done. When i called and spoke to the owner to try to get this resolved he hung up on me. Also if they say they are pulling a permit call the city to make sure they really do...because in my case they never did but they charge you for it. Also show up with proper equipment so they had to reschedule the appointment which my tenant already took off work for. A very unprofessional company, I can't understand how they even are in bussiness, but I guess thats why these warranty companies use people like this because they are cheap and have no other work.
I purchased a full kitchen from the Jefferson Ave store a month ago and everything went great. I purchased all new products and the salesperson was the most knowledgeable I had come across while shopping for appliances, so I bought from him. The kitchen was delivered in the time they said it would be and I have no issues. I'll recommend them.
If you want scratch and dent, cheap stuff with no product knowledge then you are in the right store. Forget it if you want high quality, commercial grade/style. Forbid if you have a question like the width of a stove or frig. No customer service or care. My salesman was actually eating and trying to sell to me. The topper was when he was sucking air though his drink straw.....my husband who was looking at TV's yells across the store.."If you're sucking air it's empty!" We walked out. The owner needs to get his head out of the freezer and stop bouncing on mattresses and train employees.
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.