A group of us went to RIO Grande on 5/10/2013 for lunch. We all ordered at the same time, then all food came out except mine. I waited, and waited, finally after everyone else was done eating my food finally arrived. I told the waiter at that point that I was no longer interested in eating, so they could have it back. I was still issued a bill for my food. I then asked to speak to a manager, but no manager was there, the person I spoke to said the manager wouldn't be in until 6:30 that evening. I asked if I could leave a phone number, but have yet to receive even a call back. I have tried calling twice since then, in both cases still no manager on duty. We should have learned from previous experiences, and not gone back as about 3 months ago a co-worker didn't receive his food until the rest of us were done, so this appears to be an ongoing thing with this place.