If you want to know how a company can help you, seek out the owner - in this case you will find Marcel. An incredible individual that is friendly and results oriented. Every time I have asked him to help me out, he has been there. Service and quality rarely seen by other management companies.
I use Genuine Property Management to handle my property in Laguna Beach and they do a great job. Marcel has a great personality and at the same time very professional. I've never had any problems while working with them. The best property manager I've had the pleasure to work with and I'd recommend Marcel and his team to any of my friends.
Marcel Ford and his team at Genuine Property Management have exceeded all of my expectations as a property owner. There has been nothing but stellar comments from my tenants as they provide excellent customer service and quick response times. Their enthusiasm, honesty and dedication to clients makes the rental process easy. If anything is to happen to your residence, Marcel and staff do not hesitate to aid in any form. I highly recommend Genuine Property Management for all of your rental/property needs.
Amazing work guys. It was a good thing that someone suggested asking for your help because if not, who knows what kind of company did I hired. It was a good experience, I needed someone to manage my properties since I also have new apartments that needs tenants, I really needed a company that could company it all. That's why I hired Genuine Property Management and I found out that they are the best company for the job.Everything was systematically done, they got the tenants fast, it was a good thing that I hired them because they really know what they are doing. Kudos to the management and the company, 5/5 would definitely recommend.
They helped me find new tenants for my apartments. It was newly finished apartment with everything that is fully furnished and I had supervised it myself, that's why I want the right tenant. I called the help of Genuine Property Management, they immediately made the preparations and find me the tenants that I wanted. Thank you Genuine Property Management for the immediate action even though you are busy with other clients you still make time for new clients. Thank you.
Good people with honest service. The support was reliable, they found the best apartment for me, I gave them the budget and they stayed on that amount. They know how to make the client satisfied, that's why I thank you for the good work. Keep up the good work.
Thank you for the good work Genuine Property Management. Your people are very professional, responsive on every question that I wanted to clarify. It was a good experience. Will recommend you to my friends.
Understanding and caring staff. Thank you for the very professional way of handling my assets. I gave them all the right to manage a portion of my property and they made everything better for the renters. Will recommend you to my friends.
Please be careful. It was my mistake to trust too much this bad realtor. After appraising was done, Home size was more 10% less than listing size. He told me official size of this my home is based on listing size and provided a documentation which he said county record. I trusted him and believed the realtor supposed to not say lie by law. Unfortunately, he provided incorrect information. It was not county record. I checked with County and square footage almost same as appraiser size. This means listing size is more than 10% higher than actual size. I don;t have a proof to he intentionally lied or not but he said "He confirmed that county record showed same as listing size." This was lie. He lied because he wanted to not break Escrow and wanted commission. PLEASE VERY BE CAREFUL. THIS REALTOR DOSE NOT CARE ABOUT HIS CLIENTS AT ALL