Newnan, GA Sanitation Services

The only problems I've had with them is occasionally they either start to tilt the can to dump it before it is fully over the hole they dump the cans into or they start retracting the can before it's completely empty leaving spilled garbage in the street. They don't make any attempt to clean it up (at 5:30 AM eastern).Item 2 that irritates me is on Holiday weeks they pick up 1 day late. The irritation starts with what they classify as a Holiday. They don't classify all Federal Holidays as a Holiday and do classify some state and local Holidays meaning you really don't know for sure exactly what Holiday they count, so I call customer service to find out for sure on a Holiday week and Customer service talks to me like I'm a complete moron. Besides the 2 above mentioned complaints they are a very decent Residential trash pickup service. There aren't any other options in my neighborhood except for going to the county trash drop off a couple of miles from my house that is only open 1 sometimes 2 days a week and pay them $3 per empty large trash bag as they won't accept trashbags from the store, drive home and fill them up ,drive back to their collection center only to have each and every bag opened and checked to make sure you haven't accidentally put any recyclable articles in the bag. I've spent more per month just on the cost of the empty bags than 3 months of trash pickup with a couple of irritations.

CLM = Waste Industries of Stockbridge. We used them for several years and had nothing but problems. They raised the prices on us 3 times in 2 years. They were partially picking up my trash. I come home after work to find my trash can half way in the street with some trash still in it. I called customer service and they offered me free recycling for the inconvenience, so I took it since we do a lot of recycling. The delivered 2 bins and everything was ok, until they started charging me $18 per bin. I call them again to talk about the charges and they basically didn't wanted to work things out. I told them I was going to take my business some where else and they were like "ok, can we pick up your cans this week?" SURE YOU CAN! & they did. Needless to say, their customer service is not there for you, they are RUDE. I rather pay more I be treated with respect. Pollard Sanitation here we come!

This week is the third time the collection did not happen. I rate this company as barely marginal. The telephone customer service is cumbersome and not knowledgeable. I am shopping for new company. Ohh Titan, why did you leave us!

CLM is Waste Industries of Stockbridge. We switched to them when our previous service's quarterly fee got to over $90. We saw the CLM trash cans and called to sign up. They offered us service for $39 per quarter. Sounds great, doesn't it? Well, from the beginning, we had nothing buy problems! They took our first payment over the phone. Fine. Then we sent in the pro-rated payment for the rest of the sign-up month. They said they never got the check so we had to pay it again. And now we have to keep the amount deducted from our bank balance in case they suddenly 'find' the missing check and then cash it--which I have NO doubt they would do. Needless to say we never sent our payments by mail anymore--and it's the only way to pay without being charged a fee.Phone payments and online payments have a $4.95 fee!! The can they gave us was disgusting--filthy inside and covered in black mildew outside. Then, they kept missing our pick-up. No matter how many times I called, they kept missing us. It happened at least half a dozen times--just in the first few months! Their customer service is horrible! The people are unbelievably obnoxious and blame you, the customer, for everything. They are loud and rude. I just don't know how they stay in business. Today was the last straw for me. I made the quarterly payment online on Monday and got email confirmation and an online receipt--both of which I printed out (I learned my lesson with them blaming the customer for everything!) Today, 5 days later, I get an email from them saying the payment was returned and if I have questions I need to call. I call. I get yelled at that I must have made a mistake. I tell them I have printed receipts. Everything was done correctly. The woman was talking so loud at me (and I am hard of hearing), my head started to hurt. They want me to make another payment. I don't think so. I am so done with this company. I wouldn't give any star, but in order to post a review, you have to give a star rating. They don't deserve the one star. BUYER BEWARE!

I wouldn't use these people if they were the only ones in West Cobb. We've had an ongoing battle with them speeding on our street. Now when I witnessed garbage fall off the truck in front of our house, the driver denied it and started yelling which escalated in to a verbal argument. I had to get in front of him and block the street to get him to stop.They don't even rate 1 star!!!