Over the years, I have had numerous projects and fabric purchases. Custom drapes that really do keep the cold air out on those Colorado winter days when it is below zero. Fabric for the upholsterers for several chairs and sofas. My outdoor furniture groupings have cushions covered by Kelly and her cadre of sewists. Never has steered me wrong on fabric quality. Always happy with their work.
I moved a few miles down the road to Newnan, GA, relieved that I didn't have to shop at the Fayetteville JoAnn due to the extreme rudeness of the employees. Lo and behold, the worse one had transferred to my new JoAnn store! The last two times there, I left without my fabric. Two employees were chatting close by while ONE person was cutting fabric. Today, only one employee stood by chatting with the person cutting fabric while there were people waiting. I'm done with JoAnn also! Awful employees morale!
Great shop: saved me a drive ATL. The staff helped me pick the fabric for a window treatment and 2 chairs; very helpful.
I've been to the new Joann's in Newnan three times. The first time while I was in the checkout line all of the register shut down. I left with nothing. The second time there was only one check out line open. The line was so long I left with nothing. The third time I needed some fabric cut. There were six people ahead of me with mutiple fabrics. Only one girl cutting fabric. She called for assistance but after 10 minutes no one showed up. Left with nothing. Three strikes, you're out.
HORRIBLE CUSTOMER SERVICE!!!Called to get information regarding outdoor fabrics, the lady that answered had a major ATTITUDE from the very start. Won't even attempt to visit them in person. I am glad I called ahead instead of wasting my time going all the way there. Seemed very snobbish.