I purchased an Echo string trimmer last year, and was pleased with the customer service. So when I had troubles with my hand-held blower not starting, I brought it to Coweta Power Equipment to be repaired.After 3 weeks, I started calling to see if the unit was finished. The mechanic that was assigned to fix my blower would not return my calls. I got the run-around for another week, before finally picking up my blower, which was still not repaired, and missing parts. I would not recommend this store as a small engine repair shop.