In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

Hours
Do you know the hours for this business?
Extra Phones

Fax: (860) 665-7577

Payment method
paypal
Category
Swimming Pool Construction
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

chessie6

07/06/2010

Provided by Citysearch - 
Overall
Urban Pools is the Best

We had Urban Pools build our inground pool around five years ago and have been delighted with the workmanship. Karl built our pool as if it were his own, spending a lot of time to get everything level and ""right."" Both he and Angela helped us through our questions and concerns thoroughly and in a timely manner, and treated we the customer with respect and care. If we had to do it over again, we would definitely have Urban Pools build our pool for us again, and without any hesitation would recommend them as a quality, excellent to work with, builder.

Nikki Perry

03/07/2010

Provided by Citysearch - 
Overall
Fantastic Pool Company

We've used Urban Pools (Karl and Angela Urban) for TWO separate pools on two properties several years apart. We have been extremely happy with their service through the entire process. If you're looking for an excellent product, service and experience building a pool, Urban Pools is the place to go. We simply cannot say enough about their professionalism. I highly recommend them to anyone!

betterinformed

04/19/2008

Provided by Citysearch - 
Overall
Customer beware!!! Initial deposit of $2000 not returned after town zoning did not permit pool

Owner (Karl) started out as professional and understanding and willing to work things out and accommodate all needs. Owner of Urban Pools, Newington CT was available all during proposal process. Owner was very insistent on initial deposit of $2000 to hold installation slot to be first installation in spring. We agreed based on Owners and Urban Pool repeated message that deposit would be FULLY refunded if pool was not approved by town or if we just decided not to go forward for any reason. No work was performed by contractor. Owner of company (Urban Pool, Newington CT) came to site once after contract was signed (several during proposal) Never attended any of the town variance meetings and never provided any information or indication of services performed. Town zoning did not approve pool after several months of appeals. Urban pool sent me a bill for $2060 for travel costs, engineer costs and pool plans. Also had his attorney send letter indicating I would be sued if I publicly pursued the return of my deposit. Owner and contractor will not return any phone calls and will not provide me with items he is charging me for. Customer beware if you need to get town approval for pool DO NOT provide any money to contractor unless 100% sure pool is going to be installed. Question motives!

sharks

03/03/2005

Provided by Citysearch - 
Overall
User review by sharks

EVERYTHING completed as promised! Glad we spent a little extra. Much better pool and deck than our neighbors who spent almost as much and had numerous problems. Highly recommended!