Premier Inns Thousand Oaks
2434 W Hillcrest Dr, Newbury Park, CA 91320
No coupons available
The place was dirty. My husband put towels down on the carpet so they wouldn't have to walk on it because it turned their socks black. The black seeps through when you get it wet. My husband said the clerk was very unprofessional. The next day the boys went out for the day. When they arrived back at the hotel, they had been locked out of their room, the groceries they had purchased for the trip had been thrown away and all their belongings shoved into plastic garbage bags, including a very expensive piece of medical equiptment. My husband was humiliated and had to return to his room carring all his belongings in a garbage bag. We had payed upfront for this room so everything was paid for. They said they were sorry and it was their mistake but offered no real compensation. As it was my hubby had to rerent the room for the next night. We got a good deal from priceline and the manager said they would give us 15% of our stay but I checked the receipts and they did not.