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08/16/2009
I went to McDonald's with my 2 grandchildren today,8-16, and had a very UNPLEASANT experience. I went to the bank before going to McDonald's for breakfast and had a new $20.00 bill from the ATM. When I gave it to the cashier she took it and gave me change. Then she called the supervisor for a marker to check the bill and a marker could not be found. Finally I said to the cashier void the sale and give me my money back and I'll use my debit card which was another ordeal. My order was incomplete and I had to ask for cutlery for scrambled eggs and bacon. I wanted 2 small drinks and was only charged for one. I had to go back to the counter twice for cutlery and another cup. The supervisor also said that they would have to call the police to have the bill checked. I'm sure that I was not or would be the only customer with $20.00 bill. I can't believe that no one could find the bill marker.
Believe me, most of the employees need more training. That location is very popular and if I have problems I'm sure I'm not the only one. I hope you can find better managers who know how to accomodate customers.
Patricia Caserto
Details
Phone: (845) 565-2327
Address: 65 N Plank Rd, Newburgh, NY 12550
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- discover, amex, cash, master card, visa
- Price Range
- $
- Other Links
- Categories
- Other Information
Drive Through: Yes
Attire: Casual
Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets
Wi-Fi: Free
Takes Reservations: No
Outdoor Seating: Yes
Price Range : Below Average
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