Barton Birks Chevrolet Cadillac
800 Auto Park Pl, Newburgh, NY 12550
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Dont buy a car here! They dont inspect their cars!
I purchased a 2010 CTS Cadillac for over $15,000.living out of state all correspondence was done over phone,online and with videos.I asked my sales person several times if vehicle had any damage and was reassured that vehicle had no previous damaged was thoroughly inspected when traded in and would of been certified if not for the miles.I also was told car was serviced day one at their dealership and they had complete records of car and its history.The salesman emailed me a clean car-fax and a personal walk around You-Tube video(see link)
I flew in to pick up car, which appeared in great condition and was told again vehicle had no previous damage.Being late on a Saturday afternoon i was unable to find a shop open to inspect car and drove car back home 10 hours without incident.
When i had car inspected I was informed the car had been painted,had a replaced hood and showed signs of extensive roof damage along with other repairs!Car was appraised car at $8,500!almost 1/2 of what i paid! I called Barton the same day and told of appraisal,they didn't care.
I filed a complaint with BBB.
"No matter how many consumer complaint avenues you take, or how many attorneys you waste more money on the outcome will not change. I apologize for any inconvenience, but your issue is with carfax, not Barton Chevrolet Cadillac"
Really?!like myself,carfax can only use the information given to them!
Its hard to believe they did not inspect and get a trade in value when car was traded in discoverering this damage before car was put on lot for sale.
I can never sell this car with the same deception they gave me and my credit union that financed car.I can never recoup the true value that was falsely represented.
No military discount for the Camaro. The dealership was rude, became agitated when I asked for updates and even hung up on me when I decided to choose another dealership. They were unfriendly and tried to add an additional 5,000 on the MSRP of the vehicle when I ordered it. They were rude and tried to rip off a military service member. Extremely unprofessional. I would suggest a different dealership if you prefer Chevrolet products.