I tried using this taxi cab company twice because they charge $1 less than the other local cab companies and both times they never showed up. I called the dispatcher numerous times and both times I was assured they were on their way. It was obvious I was getting on their nerves because they had an attitude problem after the third time I called. Don't waste your time or money they are completely unprofessional and irresponsible.
Called for a cab yesterday and was told that the driver would be there in 20 mins. 40 mins later after calling back twice the dispatcher gave me a real nasty ghetto attitude on the phone, telling me the driver was a min away and to get my butt outside right before she hung up on me. So after 5 mins of waiting even more I called back, said never mind and hung up on her. Called Newburgh Taxi instead and you probably should too if you wanna get to where you're going on time and not have to deal with miserable people.
Daytime dispatcher is rude, overwhelmed, arrogant and unhelpful. When I asked that the car approach my apartment building rather than pick up at the main entrance of the apartment complex, that request went ignored, and as a result, the driver sat at the entrance for twelve minutes while I waited in front of my building,which is downhill. Security came out and directed the car to the end of the complex. To add insult to injury, there was another passenger in the car, which explained the driver's grossly irate disposition upon his arrival at my door. I think a car service could advise clients about ride share situations, and then adjust the fare downward for that level of service rather than charge full fare, and expect a tip on top of that. If I wanted a tour around Newburgh, I'd have requested it.
It's a good company drivers are respectful and they are on time it's a great company prices are very reasonable. I will tell everyone to ride with patt.
I would choose no star if I could but there's no such option
Great service!!!. These guys are the best.