This review is from a personal experience with this company.....Had a pleasant start to our bridesmaid dress adventure to this place in 5/2014 for a OCTOBER wedding. They were absolutely wonderful. So kind and helpful. Three out of nine of us found our dresses there. Each put half down for each dress and were told they would be in the end of August (they even put in a earlier wedding date for Sept so the dresses would come faster). Our bride, being oh so organized, told us in the beginning of August to check on the dresses to make sure they are on their way in. When I went to call the store to check, their number seemed to be disconnected. I tried over and over again for days. Then called their 1-800 number listed online where they then began to tell me I was about the 10th bridesmaid to call in looking for their dresses. Not only was the website in search of the manager/owner/any employee but they were also going personally to the store and no one was ever there. Needless to say, they told me to call my bank and dispute the transactions we made with Bella Couture ASAP because he believes no dresses were ever ordered for every bridesmaid that had called him. They could not provide us with any more information. Now, we are stuck with no dresses, and half our money...gone. Luckily, our organized bride has the manager/owners phone number where she then spoke with her and she advised us our dresses would be in that week and to not worry. So we didn't worry. Up until that point where the dresses were STILL not in. Now we are 16 days from the wedding and the manager/owners decides to tell us she never had our dresses to begin with, who knows if she even ordered them. She told us she THOUGHT she had the dresses in a box that was delivered to her store...turns out they were never in that box. Now, three out of nine of us are stuck with NO dresses, and our deposit has still not been refunded. In my opinion, this is HIGHLY unprofessional. Who could pull this behavior with a BRIDE for a destination wedding in 2 weeks?! Now, because of all of this unprofessionalism, David's Bridal will be starting and finishing three, well paying bridesmaids and save a wedding in 16 days. Good luck to any bridesmaid's who decide to use this horrible company, and an apology goes out to all bridesmaids who are in the same position we are in, as well.