Paid to start pickup on Wednesday's, first week didn't show up till Sunday. Hasn't shown up since. Basically stole my money. Won't return phone calls. Will report to BBB. Thieves.
4. AW Waste
They are a horrible company. They just hire a local company to do the work but then charges you double, or more. Just find a local company to do the…
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
I signed up for residential trash pickup 3 weeks ago. My trash was only picked up 2 times. The second time they picked up, I had to call them because they had not picked it up. The 3rd trash day, my trash was not picked up again, I couldn't call that evening, so I called the next day, and had to leave a message. They called back and I was told that the truck comes between 4 and 430 am. Well my trash was out 2 days before it was to be picked up. Now they want me to pay, well I want to, but I'm afraid of getting continued terrible service. If this is a family owned business, you need to make sure that the customer is taken care of. The driver just did not pick up my trash, it's as simple as that. I' m sure there has been other customers that have complained about that driver. Please, I would like to remain a customer, but I also want to receive good service.
Just came from there and had a great experience. Eveyone I dealt with was kind and helpful. I will go there again.
I called several providers and they are BY FAR the cheapest...They have showed up each week as stated so far...I recommend them if you live in their service area and let's face it NOBODY answers their telephone these days. HAVE some patience and consideration for someone else's time...WELL WORTH THE WAIT for a returned call. NEWARK NAN
ordered a trash can from them three months ago. haven't seen it yet and they won't return phone calls. terrible
Do not go with this company, unless your okay with going weeks of having no service. I paid for the year and just want my money back! I do not even want to finish out the time I already paid for. I have called and emailed Several times, only to be given another excuse. They are cheap but so is their service. WM is well worth the extra $.
We have had to go weeks of NO service several times and always been given the run around as to why. This was the last time I'll go 6 weeks of not getting service I paid for months in advance. Something should be done about this company. Do we not have laws in place to protect consumers from this type of business? From reading other reviews etc.. I am not the only one and if you go with them, you won't be either!
Often 1 or 2 days late picking up the trash, with no notice. Weird excuses offered, as if they couldn't find anyone to do the job when somebody is out sick. Cheap, but you get what you pay for. Billed us for months in advance, after we cancelled.