i am very upset. it took me forever to get my hair so long and perfect. all I asked was for a trim relayer my bangs and to thin my hair. she completely messed my bangs up 100%! I will never in my life ever come back to this place. they used to do so good. now they cant even frame hair towards some ones face without giving them straight across bangs in their face! I am not happy. thanks for messing my hair up!