More Info

General Info
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Payment method
discover, amex, visa
Location
Newark
Categories
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Reviews

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nyconsumer123

03/06/2012

Overall
Do not try to get a mortgage f...

Do not try to get a mortgage from Citizens. The convoluted process, irrational requests and constant hassles made the process torturous. The real estate agent said that he had never experienced such an unprofessional treatment by a bank. The mortgages are all handled in Massachusetts, not locally. They lost paperwork over and over. They lied to us and I have the paperwork to prove it. As far as banking, their tellers are fine.

Details

Phone: (315) 331-1830

Address: 711 W Miller St, Newark, NY 14513

Website: https://locations.citizensbank.com/ny/newark/711-w-miller-st.html

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