The car was very nice and much better than most car services in Newark, NJ. Very punctual, courteous drivers. I've used the company for a roundtrip from/to Newark Liberty International Airport and was very pleased with their service.
If you want a cab service that doesn't Understand a word of English this is the one for you. I am surprised my driver made it out of the house without using a GPS. They are called gold "lincoln " and the car that pulls up.... a four door Toyota. Terrible. You see these cars out trolling like vultures everywhere. They harass you as you walk the streets. A real despicable company.
No star rating.Horrible service. Customer service dispatcher extremely rude and insensitive!!! I wonder why they are still in business. Putting the phone down on me when I needed a paid for service
Stood in the rain 15 minutes, called to check on cab, was told he'd be right there. A few minutes later the driver called me and said he was waiting. I said I was standing by the street and I didn't see a cab, I was waving, did he see me? He asked if I were on a different street, and I read the street signs at the corner to him. He said I must be on a different street, shouted at me loud enough to make my ear ring for minutes afterward, finished with "You are in the wrong place!" and hung up on me.I promptly turned around and took two photos of the printed addresses on the business signs on either side of me. I was at exactly the address I gave. NOT RECOMMENDED.
I have used green cab for a while now. Wasn't always pleased with their service nor the attitude of their dispatchers. I don't drive and need transportation back and forth to work and really wanted to support them but am considering using another cab company. The service and personality of most of their drivers is pleasantly social but the cab conditions of a few cabs is ridiculous and the smell is seriously bad. On several occasions my clothing was messed up due to wet, soiled, dirty seats. This is a service that gets paid for transporting and I feel that the conditions should be more pleasant. I do understand that it's more than likely the fault of some passengers for the back seat conditions but some things should be maintained by the the company. As a service that deals with people I also feel that the social skills of the early morning dispatcher is extremely poor at times. Hope they get it together and step their transporting skills up but in the mean time I'm going elsewhere.
Called them 30 min in advance to when I needed the cab. They showed up 15 minutes late but very nice and fare was very reasonable.
they are garbage dont ever call these non american non speaking english people disgrace to the transportation business