they should allow to comment without any star rating because that is simply what they deserve. this company is horrible. my dad used their service for a few months to go over to willowbrook dialysis. they were always late and everytime i called the office to see where the ambulance was they were very rude, especially when one of the girls answered. they were very unprofesional and always had a nasty attitude. im glad that my father healed. if i had to use an ambulance service in the future i would think twice about them. they were always in a rush and my dad always seemed very uncomfortable and uneased.