UPDATE 7/31/13 The place is much cleaner now since my last review...I came back in hopes that it had been improved since I communicated my concerns. The shop looks dusted and the chairs are in better repair -no stuffing spilling out- my seat was much more comfortable and a professional barber named Omar did a neat piece of work with my afro-twists. I would prefer more professional music in a barber shop however although the music was a little on the loud side with the N-word and other words that I find offensive I did strongly feel management made a effort to be respectful to me after communicating my concerns so I am deleting my previous review and I wish I Gotchu Cutz the best...This time I felt they lived up to their name!! Update: Recently I called around noon and the phone was not answered...Not good customer service if you want to book appointments! However I added another star since my last review for the improvements I've seen. Hopefully they will continue to live up to the name I GOTCHU CUTZ !!