Christiana Care Health Systems
4755 Ogletown Stanton Rd, Newark, DE 19718
By Appointment Only: No
Be very careful when dealing with Hospital. The doctors and nurses don't like to be guestioned about their procedures. I was that I had no medical background to guestion them. Also: Their accounts receivable dept does not care about credit standing. They will refer a $40.00 co-pay to collections, of a $2500.00 hospital paid bill. The technician never collected the co-pay at time of oppointment, and because they did not include my complete address, I never received their three billings. But at time of service they took my complete address; my cell phone number; and my e-mail address. Also, I am registered on their CCHS FAMILY PRACTICE SITE. THE HAD ALL MY PERSONAL INFORMATION ON FILE. BUT, I was easier for their lazy employees' just to send it off to collections.I only found this out when I requested my annual free credit report. As soon as I saw this black mark on my credit report, I called the collection agency immediately, to pay the forty dollars ($40.00). Time elasped from my appointment to the time that paid the collection agency-9 Months. Despicable CCHS.
I'm not going to say Christiana is a terrible hospital but I will tell you of one experience & you can decide for yourself. It was 3 years ago that my sister in law was admitted with a massive brain bleed - she was intubated. My brother & his family kept looking at the monitor & saw the numbers registering - no one explained that the machine was doing all the work.. He left & before he could get back to the hospital someone from the hospital called & said they wanted to remove her from the machine. I believe that the right thing to do would have been to wait until he got back to the hospital to talk with him about it - not just call on the phone - pretty unfeeling.. He was devastated.. I just think that sometimes doctors & nurses assume that everyone understands what they themselves understand.