Martin Honda ruined my brand new CRV and refuses to replace it. My first oil change resulted a leak that drained every ounce of oil from my engine.This has taken years and miles off my brand new engine.The general manager refuses to call me back and is hiding behind his service manager. I have bought all my brand new Hondas from Martin for the last 17 years. Not one person up the chain of command has even apologized. Despicable.
7. B & F Towing
449 Old Airport RdNew Castle, DE 19720
I work for a rental car company that at times (usually unfortunate ones) has to use towing services and I would never use another tow company. They …
Our company did the delivery 2007 Honda Odyssey from MN-NJ and we never got paid for the job. Can't get a hold of anyone in the company.
I had put in a vehicle request online and was called by Julian in the Internet Department. He set me up to meet with the Honda Manager Michael. When I got there, Michael greeted me and was very nice. A women Tiffany then took me out on a test drive in the Honda Accord it is a really nice car. There is a camera in the side mirror and you can see on the screen if there is a car in your blind spot. The car came with remote start too. My lease payment is good and I'm a happy customer. New building and the place and bathrooms were spotless.
Just purchased 2017 Honda CRV and couldn't be happier! Bruce Blake and the staff at Martin Honda are great.
I had problems the first day I purchased my car. It was a red flag, but I was like i need of a car, and I liked the car.3 months into my 6 month warrenty, I called and left messages with the service department to schedule a appointment to look at the problem. When I tell you I left messages literally for 2-3 months straight, and they never replied once!!!!! So unfortunately my car shut completely down. The warrenty ran out by a few days, a week or less. Do you think they honored my warrenty? FFFF NO. Plus I set up auto pay with my bank account so that I don't have to worry, and they don't have to worry. They got their money on the wood every time, no hassle, excuses, promises, disappointments, nothing. I AM A VERY UNSATISFIED CUSTOMER, AND COX AUTO GROUP DIDN'T VALUE ME AS A CUSTOMER.TO EACH IT'S OWN. BUT I DO NOT RECOMMEND GOING TO COX AUTO GROUP.
I drove to deleware from jersey to look at a 2008 ford f150 I saw online for $7,999. When I got to the dealership there was a $6,999 price tag on the glass. Which upon my arrival they quickly removed and told me that was a previous price. That was a joke to begin with. I wanted to see if I could add on an alarm and a radio with a aux output for my ipod to the final price. They said they could do it and they were giving me a nice head unit at cost for only $200. and a great alarm system at cost for $300. which they will split the alarm with me for $150. Come to find out when I went to get it installed the head unit was $99. to the general public and alarm was $150. to the public. So obviously they were just lying to get the sale and be done with it. I would say about 4 to 5 days after I bought the truck. I was at pepboys buying some accessories for it when I went out to start it, it wouldn't start. After a jump from the people at pepboys they said I might need a new battery. After 3 weeks of having the car and about 3 or 4 times of it not starting and needing a jump, I took it to Depalmas in clementon and they said I needed a new starter. Which was 292 bucks installed, and on top of that my service engine soon light came on rediculous. About a month later Ray my salesman called me and said they had made a mistake with the registration costs and were short about $80 so they said that will have to be paid for. I laughed and told them, wait for your mistake in counting you want me to pay out of pocket, I said absolutely not your fault you fix the problem. So they did. 1 hour before my temporary registration expired 60 days after I bought the car and after numerous phone calls I had to drive there and pick it up before I had an unregistered vehicle, again rediculous. So I then had to get truck inspected 14 days after I got new tags and of course, I failed inspection because of my engine light being on. Took it to an emissions facility and they said I need a new cat converter. I called the dealership and the manager Jeff said, I'm sorry they are used cars and I'm not replacing a cat converter for you good luck man, and hung up. I've bought cars before new and used and have never seen a level of customer service this low. I mean come on I understand that things go wrong but all this in less than 2 months after I bought the car is just rediculous. Do Not Buy Here!!!!!!
My wife took it in for a problem with the car shutting down. They told us that we needed to put over $2000 into fixing the problem and even then it may not be fixed! WHAT? Either you can fix the car or you don't know what is wrong with it, it is one or the other. The Jeep went in having a problem with it occasionally shutting down. When it came out after the oil was changed, it doesn't sound or run the same way. Now it cuts out all the time and sounds like it is missing. I hate to insinuate that they are dishonest, but draw your own conclusions. I will never go there again
I have a 92 Honda and have been taking it to the dealiership south of Dover for years, I moved up here and wanted an inspection before I went away on business.2 weeks later I had a leak in my combustion chamber, my spark plugs were covered in oil and obviously my car would not start. For over $1,400 I paid to have things fixed they were minor in comparison to this. In addition, it took them longer than projected to have my car ready for an entire day.I will not return, nor will my husband, who recieved less than par service as well.All you get is a post card, not good service.