What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2201 Ogletown Rd Ste CNewark, DE 19711
Finally, I have found an up front and honest mechanic! Al is great, friendly and humble, he is completely transparent about everything before doing…
235 E Main StNewark, DE 19711
Click to make an appointment online!Book an Appointment
I cannot rate with a negitive star or I would.Went in for an oil change, check engine light and a 30 point safety inspection. What I got was a $850 …
2101 Ogletown RdNewark, DE 19711
I never went to them for an actual service but I called them one day asking the cost of putting liquid in my sealed transmission for me. Instead of…
18 Albe DrNewark, DE 19702
1111 Elkton RdNewark, DE 19711
From Business: Our business was established in 1980. We offer a full line of towing services including local and long distance towing also heavy duty towing and fifth wheel towi…
235 E Main StNewark, DE 19711
From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
This company has treated me wonderfully time and time again. They are a no frills, no "diagnostic fee" bs company. They are prompt, efficient, and professional. Ive brought my car in asking them to diagnose issues, and they do so without any problems. Other times, ive brought my vehicle to them asking them to perform specific tasks (back out a stripped bolt on the block and replace belt tensioner with customer provided one) and they do so without issue. Seems like as long as you arent a princess wanting an engine swap, theyll do it!
Dropped off my car to these thieves over the weekend through their drop off box. Received a call on Monday stating what was wrong with my car. They came up with a Bill of $2200.00 which I gave them the go ahead to repair. When I received my car the car still had a check engine light on which they got someone right away to clear the codes. Not even a few minutes after I left the car started making noises that it never made before. I stopped at a gas station and the car started hesitating to start took me about 2 minutes for it to start. Took the car back in the same day I got it and a phone call now stating that something else is wrong in the car. Biggest scammers, Liars and rip-offs I have ever met do not take your vehicle in to them!!!
Walked in on a Tuesday at 5:00 in the evening for just an oil change and was told I would not be able to get service until the following Saturday or Sunday. So I went to jiffy lube and they took me that day
Use to always go to them. Now today after making an appointment Thursday for a work truck that I need in 15 hrs to drive 200 miles, they call and say they can't do it. Last night when we called to see if it was done since it had been there already for over 5 hours, they said they didn't get to it but would first thing today knowing it was needed for work. Now no one is open and we are put in a very DANGEROUS position!
I ordered tires through the Veteran's Canteen Service, then called Palumbo's to confirm they were in. I was told the tires were in and no appt was needed, just walk in. I get there a couple hours later and was told they couldn't do anything for me because the ONLY person who knows how to do these transactions is not there. I had to come BACK today (over an hour drive) to get my tires. Secondly, I was told on the phone it WOULD NOT BE OVER $100 for mounting/balancing. I'm told today it is $134 due to TPMS. I would have had no problem with this if I was told up front, but I wasn't, plus already had to drive an hour out of my way and wasted the time I took off work yesterday.Finally, this is the fourth or fifth set of tires we have got here between my wife and I (definitely the LAST set) and every set of tires we've had installed was not filled to what it should be, no where near it, I'm talking load range E truck tires inflated to 30 PSI, instead of 65PSI written in the door jamb or 85psi written on tire.
I called around to different stores for tire pricing and had a good feel about Palumbo's the price was competitive and they had the tires in stock. We made the appointment and went to Palumbo's for the set of tires. We arrived about 45 min ahead of our appointment (finished our lunch early). They drove our car into the shop right away. The 4 tires were installed and our car was completed BEFORE our original appointment time. Professional , courteous & prompt. Angela T.
Palumbo's was fast & great got me back on the road for my trip without the family being mad at me. The dealer who sold me the vehicle never told me I didn't have a spare tire, would have saved me time & being towed but Mr. Melvin did amazing job getting me towed and back to my family safely...Thanks
After trying 3 LINCOLN dealers ( so called LINCOLN dealers ) we were asked to try JAMIE'S AUTO REPAIR. They were stumped for a little while but they had the smarts to go online to see what the LINCOLN service site had to say. BANG!!!! They found the solution , repaired the problem and had us on our way in 3 hours . GREAT JOB , guys. THANK YOU , you have our business from now on. The HERTRICH'S , CARMEN'S and FRED BEANS of the world your done.
I felt like I was in the 80's again. Here, unlike chain stores, there are only two people to deal with. Both the owners operate the counter, and work on the vehicles. This place is a breathe of fresh air. They are honest, and do great work.
I almost hate to rate this guy cuz I don't want him to get too busy! But he is one of the best auto mechanics I've ever dealt with. Honest and thorough, and reasonable.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.