I needed a car for a trip down south and the service was great and fast. The car was in excellent condition and it was a great drive.
I use Enterprise rental cars for business travel. I was married almost 6 years ago and they have yet to figure out how to resolve an issue with me having two accounts: 1 in my maiden name and 1 in my married name. Every time I rent a car it is an issue and every time a new employee (because they have frequent turnover) tells me they have fixed it. More recently, they have had difficulty with our group account and when I receive the bill for my rental, it is always $100 more than the original estimate. They say it wasn't booked under my group account but I always tell them my employer when booking. This makes estimating travel expenses very difficult. I have called to resolve these issues on several occasions and never get anywhere.
Always good service, helpful staff, they do their best to accommodate the customer. Steve is top notch.
This was my first time at this enterprise car rental and Mr. I Jones made my experience go exceptionally well, they truly put their customers first, I was very pleased with this company and its employees.Thank You Enterprise and I. Jones for your exceptional service..
Worst Car Rental Place ever!!!! It may be cheaper but you will pay on other ways. Car
This place has the worst policy and it's customer service is the worst I ever had to endure. Never would I recommend enterprise...especially the one in Newark, Delaware that is on Cleveland Avenue. They don't even deserve a single star. They won't help to work with you in any way.