This place changed,(new ownership?) from being the best hibachi chicken in Fremont to a disappointing experience. The chicken is not stirred fried anymore but cut into pieces and served over some not so good rice and wimpy vegetables. I say if it's not broken don't fix it. Was one of my favorite places to dine, but no more, I go to the chinese restaurant a few slots down.Noticed also that there are no long lines to be served anymore. If they don't change back, they won't be in business too much longer.
Probably one of the best places that I've had seafood at. The flavor of the food shrimp/crab was the best. The service on the other hand was by far the worst I've ever had. This was my first time there and upon asking our waiter some questions she became rude and talked so fast we couldn't understand her. She waited forever to bring us our initial drinks and she never came back to give us refills. The AC was either not on or it was so low that you sweat at the table, the drinks were warm at best. Another waiter kept filling our drinks. Our initial waiter basically ignored us the whole time and when addressing us she was rude. We complained to the Manager upon leaving who didn't offer us any resolution other than and "I'm so sorry" but that was it. I will order take out and bring the food home because it was so good but I will never be back to be waited on again. The wait staff seemed to congregate at the front counter, it's not like they were running around so busy.
Terrible service but the food was very good. There was an extremely long wait between soup, salad and main cooking event.
Will probably never go back. Used to go here all the time with the family for special occasions, birthdays etc..Kids love it..Most always on the weekends during lunch hours. We were always given the lunch menu to order off which made it more suitable since most of the people in our party are children and to be honest the only reason we went.. Anyway went just this last Sunday at 1:00pm for a BDay and had to order dinner which is almost double the price.. They stated its always been that way which is BS. No where on the menu or website does it say that only dinner menus apply to weekends. Almost $300 for 8 people to eat chicken it ridiculous. Used to be a cool place to take the kids, now its a rip-off. I told them to update their website to state that but doubt it will ever happen..
I recommend the Crab Shack for everything from a quick lunch, to dinner with the family, to full blown large parties.