ACC Auto Collision Center
6565 Central Ave, Newark, CA 94560
No coupons available
I went to ACC Auto Collision Center just because of an accident. My rare bumper was hit and got heavily scratched by the other car. The responsible car's insurance company directed me to this repair shop. It was very smooth to setup all the paper work without any hassle. And I left my car at their store with fingers crossed.
ACC completed the job a couple days earlier than they promised. When I went there picking up the car, I was so happy with the result. They not only repainted my rare bumper which was covered by the insurance, but also did free exterior detailing for me. For example, a scratch caused by careless parking which was very visible on the from bumper was also 90% fixed by the detailing. My car just looked like a new car at that moment. I couldn't be happier with their service. Thank you very much, ACC Auto Collision!
I have no good news about this Autobody shop stay away,
They are in cahoots with Geico to screw over the client.
Some history is in order, I boat a new Prius a month age.
Upon delivery at Toyota I noticed some scratch on both sides of the front bumper. Toyota replaced the bump a week later.
The same week I pickup the my wife was side swipe by a hit and run driver. Estimate $1500 to fix. I picked up the car after repairs and notice's some new paint chips the car was pretty
dirt. I left the car to be re-examine. No call back, when I got a
holed of David P. It was 2:00pm. I was on the way to the doctor. He told I needed to return the car and pickup my car.
So I had some time before the doc. I get there, car wasn't ready. Finalizing the clear up, I Notice's more paint flaws.
I toll him need to go to the doctors. He rapid it up, and toll me it was done. I proceed to leave and car would move. The dash is all lite up with warnings lights. I turned around again. By this time my rental car was gone by now. So I waited for the rental to come back. David said he would talk to Ryan and get the other repairs approved. To make up for the problems.
Late for the doctor I when.
No sooner did I get to the doctor and he's calling that the car is done. His reneging to fix the paint as he just promised.
That's a f^*__ way of doing business. Stay away from ACC in Newark
I have my car repaired at ACC collsion center through Geico. I have very pleasant experience with the staff and service and they are prompt and able to make repairs with perfection with lifetime warranty. Staff is very patient to collect each minor detail about the repair and also hand over the car in pristine condition as if nothing happened to the car. I highly recommend this place to everyone who is looking for best service.
My wife’s Acura RDX need rear bumper repair, it was hit by Honda Civic. The bumper was having a dent about 1 foot long on the left side. We were using Geico insurance and ACC is the closest approved repair list. We get an appointment within 2-3 days, went there Tuesday morning, get the rental car (From Enterprise) on the site, and took about 20 minutes to drop the car do paper work. ACC keep me update of the status daily through texting (You can choose contact preference email/text/call). The car was done on Thursday, picked up in the evening. I was very surprised that the bumper looks like brand new, no any noticeable repair; they even paint the small crack on the right side of the bumper not related to the accident. The cars also get washed and vacuum. Came home and found out that I forgot to remove my home key from the rental car key chain, ACC mail the key within 2 days I received it. I would definitely get back to ACC for any paint services if needed again in the future.
I recently had an accident repair done at ACC Collision and they did a great job! My Chrysler 300 C was good as new once the job was complete. They kept me informed throughout the entire process and performed a nice detail on my car as well. My bumper was smashed and my trunk had minimal damage but they went the extra mile and repainted my trunk and also put new emblems on the back of my vehicle too. I would recommend this place to anyone looking quality work done. By far it was one of my best experiences dealing with a collision repair.
My car was in an accident and was taken to ACC. I told the Geico adjuster that a certain function wasn't operating properly. I received a prompt and very detailed estimate for the repair and I was a little shocked at the high cost! They explained it's mainly because they use high quality paints that cover each replaced/repaired part 360 degrees to ensure that the paint will never peel. Their work is backed by their lifetime guarantee!
It was very convenient that ACC had an Enterprise right inside their facility. I received almost daily emails to keep me apprised with how the repair was going.
My car was ready in just over a week. The car looked good. The part that wasn't functioning properly after the accident still wasn't fixed. I was quite disappointed but fortunately it was an easy 15 minute fix.
All in all, I had a good experience there with staff taking the time to explain things to me and working hard to do quality work and making me a satisfied customer
First time here, hopefully last time, too. Honda Accord Coupe with metal gray paint was keyed and had to be repaired so I can return the lease. Their streamline service is worth the visit! Insurance (Geico) and rental (Enterprise) onsite, do your homework and make appointments, you could be driving off a rental in less than 30 minutes.
The car came back to me like the day it rolled off the parking lot 3 years ago, minus the dusty look it already has, lol.
Overall the experience has been very nice, and I would be back, if I ever need another paint/body job done.
I have used ACC Collision twice in recent months and each time I was completely satisfied with the service. Their customer service is professional and my car looked like new when the work was complete. I recommended ACC to my daughter who was also very pleased.