The team from LockhartRoyce Pest Management was a god send to my wife and me as we had unsuccessfully hired two companies prior to finding LockhartRoyce. I liked their no bs attitude and taking control of the situation. Steven the owner interviewed us on the phone and we maybe spent 30 minutes discussing our home Environment, the issues, and he left no detail in touched. You could tell the guy cares because he and I did a video walk through of the house as a convenience for myself. We discussed treatment options and picked out a custom tailored treatment plan choosing and picking various methods. This all compared to the other two schleps - I felt good. During the day of the treatment Steven was in here and was ready for work setting up his gear and inspecting and basically just taking control of the situation. I like that. He also found some roach and mouse issues (2 companies didn't even bother to look) - go figure. Steven was on time with the promised follow up and it's been 6 months now and not a single bed bug in sight. Just aces ! Thank you Gentlemen!
Unfortunately the inevitable happened. I hoped I would escape the bedbug infestation of NYC but alas I was hit. Fortunately I used Pest Away. Thank goodness for that. I was just terrified and simply grossed out at the thought that I had been living with bedbug. Pest Away sent me a prep sheet and I went to the office just to get some needed supplies. I needed to do my part in order for the job to get done properly and I did what they asked. As I looked around my home I didn't see how anyone would be able to exterminate seeing how i had bagged up everything in my home and it was just very difficult to move around. However when they showed up they assessed the situation and went to work. The 2 exterminators (Jason and Dennis) worked diligently and tirelessly to set my fears aside. I was impressed not only by their professionalism but their hard work. Do yourself a favor and hire Pest Away to get rid of unwanted pests!
Water bugs were infesting our apartment to the point my kids did not want to even sleep there at night. We had tried spraying, bombing, and any other thing that different exterminators thought could work. We were ready to sell the apartment, but we figured we would give one last try to a Best Exterminator in NY as per NY magazine. We called Pest away and they figured it all out, it was quite amazing and relieving all at the same time. We went from seeing 4 a day consistently to zero. Pest Away's guys are smart, nice and clearly know what they are doing. The pricing was fair, the guarantee was superb, and the efficiency and skill was certainly the best in NY. I would certainly use them for anything they service.
I am writing this review through happy tears just looking back on all that has transpired ever since we found Bed Bugs in our 5 year old daughter's bed. The gentlemen at LockHartRoyce Pest were patient and very caring to the fact that we have a sensitive issue. They took the time and stayed with us every step of the way of the process never once ignoring a phone call or an email and always jumping at every chance to help us. I am very thankful for the encouragement and motivation as well as appreciation of our home. We are confident that we are Bed Bug free and I am confident that I have someone in my corner of anything that crawls is to show its face in our home again. Gentlemen you are just sweethearts !
We had a bed bug problem tearing through our building. We had spent over 30 thousand dollars on exterminating and still not solved. I was referred to Pest Away Exterminating by Council woman Gail Brewer, who was the lading activist on bed bug legislation in NYC. That referral was golden, Jeff Eisenberg the owner was very nice and so knowledgeable. He devised a well thought strategy of attacking the building. He gave a great seminar to all of the tenants and explained to importance of cooperation and calmed our fears. We have been bed bug free for over 4 months now( for the first time in 3 years). If you have bed bugs you need to call Jeff at Pest Away.
We had no sleep for months until we realized we had a full blown Bed Bug infestation in our home in flat in midtown. Our friends recommended lockhartroyce and we had contacted a few other companies just to make sure we were getting the right service. Out of the 3 lockhartroyce was most dedicated, knowledgeable, and very fairly priced. It has been about 5 months now and I have not seen a single Bed Bug. P.s. they came through on their followup visits as promised and respond timely when we call or have questions. That to me is important because knowing someone will be with you after the service is over speaks about character.
I have come to know and trust this company over many years of using them. the original way I came to trust them is when they correctly told me I did not have bed bugs when other places had assured me that I had an infestation and need to spend a few thousand dollars to get rid of the problem. that type of honesty and integrity has come through in all of the many different types of pest issues I have had in my buildings over the years. I have come t rely on their exceptional expertise and professionalism. They are a pleasure to deal with and understand what customer service is all about. Missy
I am a landlord of a building that had a raging bed bug issue. I had been through several reputable NY firms, but none were successful. I ultimately reached out to Councilwoman Gail Brewer who swore that Pest away exterminating was the one company that she knew could handle the problem. Gail was right on, and she is certainly getting my vote for boro president. Pest Away was outstanding in strategizing, and getting a whole feel for the building. It was poetry in motion. Pest Away was a god saving referral. thank you Ms. Brewer and thank you Pest away.
I needed a really good exterminator to get rid of a mouse problem in my restaurant. I obviously wont say the name of my establishment, but needless to say that the board of health was on the verge of closing me down. I also had a really bad fly problem. I was desperate and called in the best. Pest Away went gang busters on my place and have not seen a roach or fly in 3 months. the board of health department inspector was amazed how great the place looked. They will be my new pest guys in the future.Barry J.
I am a busy professional with kids and a wife. I really don't have time to waste on exterminating companies who all claim to be experts on bed bugs, because you cannot all be experts. After doing some real homework, the credible referrals had one name on their lips, Pest Away. They had a fantastic resume, and I saw they had been on CNN , NY Times and solved Bill Clintons problem. They were great, and I can vouch for them to be true bed bug experts, all others, I suggest you do you homework.Alan F.
Pest control is the process of managing, and often exterminating, insects, rodents and other common vermin from your home or place of business. You can hire an exterminator to kill or keep pests such as cockroaches, termites and rats at bay.
Many companies either have technicians on staff or hire commercial pest control operators to keep their facilities clean and compliant with health codes and other regulations. While your house doesn't need to meet the same stringent codes a restaurant might, you likely want to keep your home safe from bugs and mice. Besides being general pests, termites, carpenter ants and other vermin can destroy the structural integrity of your home, making it unsafe for anyone to live in.
What to Ask a Pest Control Company
It's important to ask the right questions before hiring a pest control company. You need to know whether the exterminators do quality work and if they know the proper ways to kill pests without exposing you and your family to potentially harmful chemicals. Here's a list of questions you must ask any extermination company to ensure you hire the best people for the job:
Are You Licensed?
Pest control experts must be licensed in your state to do their work since they handle powerful pesticides and insecticides. Make sure the company you go with is registered with your state. You can verify a business's license through your state's pesticide regulatory office.
Are You Bonded or Insured?
Just like any other professional working in or on your property, you want to ensure they're bonded. Being bonded or insured means any damage they do to your home will be covered by an insurance company instead of you.
How Long Have You Been in Business?
You want a veteran extermination company that knows how to handle all types of pests. A company that's been in business for a number of years will have more experience trapping or killing a wide range of bugs and rodents than a relative newcomer.
Do You Guarantee Your Work?
You wouldn't want to call a pest control technician out to spray your home and have roaches or rats return in just a few days, would you? Get a guarantee for the work that is done. Additionally, be wary of exterminators who ask you to sign a long contract with them. If you must sign an extended pledge, ensure you can cancel it at any time.
May I Have a List of References?
Ask your friends, family and neighbors if they can recommend any reputable pest control operators. If they can't, ask the company itself for a list of references you can contact.
Will I Need to Leave My House or Place of Business?
An exterminator might require you to leave your house or workplace depending on the seriousness of the infestation or the chemicals used to annihilate the bugs or rodents. Ask him or her what chemicals they plan to use, when it's safe to return to your home or commercial building and if the treatment spray could harm children or pets.
Remember that you can better avoid scammers by ensuring all the technicians with the pest control company you hire are licensed as well as bonded.
Pests You Can Get Help With
You may need to seek the help of an exterminator depending on the type of pest and the amount of infestation your residence or commercial building has. While you can use glue traps and insecticide to kill off a few cockroaches, these measures are no match for large clusters and colonies of insects or rodents. Here's a list of creatures you should contact a pest control technician about:
Contact a professional exterminator as soon as possible if you suspect your property has termites. Termites can cause costly damage to your home or building in a small amount of time.
Besides eating into wood and causing destruction to your foundation, termite nests are also hard to locate. With that said, look for cracked paint along the wooden surfaces of your home and tap beams and pillars every once in a while. If you hear a hollow sound, you might have a termite infestation.
Other culprits that can damage your house include carpenter ants. Like termites, they are bugs that burrow into buildings, damaging insulation, floors and walls. Unlike ants that build underground colonies and hills in your yard, carpenter ants are usually found living in trees. However, many times this species of ant will make a home for itself under your roof. It's smart to enlist the help of an experienced pest control company when handling carpenter ants since they're known to cause as much damage to buildings as termites.
If you have bed bugs but want to keep getting a good night's sleep, you should contact an exterminator, as this pest spreads easily. Unfortunately, knowing whether or not you have bed bugs is difficult until you feel an itch on your skin or find their bites on you.
Controlling the spread of this pest is notoriously challenging, which is why you should employ a professional. Bed bugs feed on blood and make their homes on mattresses and other pieces of furniture. So wash your laundry frequently, steam clean your mattress and seek out the guidance of an exterminator in order to go back to sleeping in comfort.
The common ant, unlike its carpenter ant cousin, won't destroy parts of your home. However, a trail of bugs is something no one wants in their house. Ants usually enter a building looking for a sugary food source and will leave a scented trail for the rest of the colony to follow. This is why it's better to eradicate the whole group instead of just the handful you might find in your home.
Roaches are a nuisance no one likes to deal with. However, many homes, condos and apartments have them. Unsanitary conditions, such as leaving food out, dirty dishes in the sink or failing to take out the garbage, attract cockroaches into your living space.
Regular bees, bumble bees, hornets, wasps and yellow jackets can take over your backyard, making sitting on your deck a challenge. Some insects such as bees can be good for your garden since they help pollinate plants. However, you don't want your property swarming with stinging insects. There are preventative measures you can take, as well as special formulated insecticides, but it's best to contact a professional. Exterminators and beekeepers have the protective gear required to handle stinging bugs and can remove the insects without anyone getting hurt.
Rats and Mice
Rats are not just an irritant; they also pose risks to your health and to your home. While rats, mice and other rodents can burrow holes in your house, rats also carry disease in the form of fleas in their fur. Bait, poison and mechanical spring-loaded traps can eliminate them.
While you want some animals off your lawn and out of your house, you don't want to exterminate all pests, especially wildlife like deer, raccoons and squirrels. They may eat your plants but you will want to ward them off or either find a safe and humane way to trap and release them.
There are some great do-it-yourself tricks you can use, such as connecting small bungee cords to your trash can lids to keep raccoons from going through your garbage. However, if you find an opossum, snake or other varmint in your house, you should call a professional pest control company to reduce your chance of getting bit or otherwise injured. An expert knows how to humanely trap mammals or reptiles and keep them out of your home.
Pest Control Methods
There's a whole range of pest control methods and customized solutions for killing insects, mammals and reptiles, as well as preventing them from returning. Unfortunately, there isn't one approach that will keep all pests at bay. Here are a few ways you can eliminate or discourage critters from making camp in your residence or yard:
Inspection and Exclusion
Before you or an exterminator sets out bait, traps or poison, it's best to thoroughly check your home and pinpoint where the pests are coming from. Look for cracks or openings in your residence. After that, the professional will locate where the bugs or other animals are living and set traps or spray insecticide accordingly.
He or she will also suggest ways to keep future pests out, either by caulking up holes or by explaining what you might be doing that's attracting the vermin.
A trap can run the gamut from sticky-padded glue traps that use an adhesive material to capture bugs and mice to milk jugs filled with sugar water that capture flies and wasps.
If you hire professionals to kill or capture pests, ask them which traps will work best for your needs. They could suggest a particular glue trap if you have a frequent cockroach problem or a type of bait that's more effective in leading rodents to the trap.
Baits range from laying out food to entice pests into a trap to poisonous substances the bugs or rodents eat and take back to their colony or hive. The latter type of bait takes time to work but can be much more effective than spraying insects with a pesticide. It attacks and can eliminate all the other pests in the community.
Many commercial pest control operators will spray your house or yard with strong insecticides around nooks, crannies and other parts of your home where bugs are usually found. You can also do this yourself with store-bought sprays or purchase commercial grade pesticide to dilute with water.
What to Expect from a Visit
When pest control technicians visit your home or place of business, expect them to first identify what insect or other animal it is that's causing trouble. After identification, they will inspect your building to see where the pests are coming from and locate their hive or nest.
Then the exterminator will spray or set out traps and bait according to which pest you have. The price for exterminators can range broadly since they can charge for a monthly inspection and treatment. The final bill also comes down to the square footage of your property.
Pest Prevention Tips
Keeping critters out of your house is easier said than done, but there are a number of preventative steps you can take, including:
- Disposing of garbage regularly.
- Not leaving food or drink out.
- Cleaning up after spills as soon as you can.
- Draining any standing water in your house or yard.
- Regularly mowing and raking your lawn.
You might need to change your pest prevention approach with the seasons, however. If you find insects and other animals trying to get in through cracks or openings, use a caulk gun to fill the gaps. You'll also want to either use traditional bug spray or a citronella candle to keep bugs such as mosquitos away from you during the summer months.
Eco-Friendly and Humane Pest Control
Many pest control experts now offer environmentally friendly treatment for your home and yard with insecticides that aren't as harsh for the ecosystem. Check with exterminators around your area to see if they provide these kinds of services.
Also, keep bugs at bay and your plants free from harmful chemicals by spraying cedar oil or soapy water on your prized flowers. Ask your pest control company about no-kill traps you can use if you want to get mice, rabbits, opossums or other furry creatures out of your house without harming them.