the people works there are very nice and the services are excellent. above all the prices are very reasonable !
I have lived in the city for a decade and this is my second review I have ever written that says something they not only ruined a 350 dollar dress by convincing me into a non standard hem that they could not do but when it was ruined they said it was because I should have given them more warning and it was ruined because they were rushed after I dropped it off a week ago they rushed me out refused any refunds and to top it off unzipped my dress in front of people to rush me out seriously the worst ever! Do not go there!!!
They are a block from where I live. Nothing but good experience for me since last year when I started using them. The new owner went out of his way to return some money that I had in my laundry pants pocket.
Moved in the area recently and brought in couple of shirts and a suit to be dry cleaned. They did a great job cleaning and delivering.
They did a great job! Friendly and professional. I highly recommend this place. They do laundry by the pound and dry cleaning. They also do alterations.h
Unfortunately, I had a bad customer service experience here that made it obvious the people who run it don't care about satisfying their customers or making up for poor quality and late service.I brought in a winter coat to get cleaned which they quoted me would be done in 1.5 weeks. I came to pick it up 1 day after the quoted pick-up date and it had not yet been cleaned. I came back the next day and the jacket was still not cleaned - so they made me wait 45 minutes while I watched them clean it in the back. When they brought the jacket out to me, there was still lint on the inside and so they took it back and cleaned it again. On top of having to make me come back multiple times and wait while they cleaned it, they also did not care about providing an adequate discount to make up for their poor service. I cannot support a company that does not make every effort to make their customers happy. If you do end up coming here, make sure to inspect your clothes carefully because there are other reviews that reveal they don't do a thorough and quality job.
NEVER GO HERE UNLESS YOU WANT YOUR CLOTHES RUINED!!I am not exaggerating when I say this is the worst dry cleaners I have ever been to from top to bottom. First the customer service was bad and the prices were high but fine I said give it a try. I dropped off dress shirt and got back two of them burnt and one with a hole in it!After coming back to the store several times to try to speak with the owner, I finally was able to meet her and tell her that my shirts were recently bought and in almost new condition when I dropped them off. It was only after I picked them up that I saw the burns and hole. She proceeded to rudely call me a liar etc. I got nowhere with her...STAY AWAY!
One of the worst cleaners in the city, if not the absolute worst. This place should be shut down. Owners are horrible mean people.
I've been going to this place for a long time. They do my laundry and dry cleaning. Very flexible and kind.
I am conducting a data center relocation for a major hospital system in NYC & have an apartment around the corner from Quality Plus Dry Cleaners. I use them all the time & their dry cleaning, laundry & customer service are excellant. I would highy recommend them for anyone looking for a great dry cleaning & laundry service. Best Regards