The location is very good the service not so much. The mega room is the way to go here as it is the size of an average room you would get outside of the city. The staff are nice enough and well meaning but there is no attention to detail so if you are looking for a room close to Time Square and don't need anything from the staff this would be fine. If you are the type of person that likes room service, concierge services or pretty much anything else that the staff would provide this is not the hotel for you. Examples: Check-in ..... This went smoothly except my room was not ready when I checked in, which was fine because I was early. They told me they would call me when the room was ready and since check out is noon I figured it wouldn't be long. Three hours later I was still waiting for my room because they neglected to tell me that the people staying in that room were not checking out until 2:00pm. The manager finally gave me another room at 3:00pm. In addition I was told at check-in that I had a package and it would be delivered to my room. Great, I was expecting the package and was anxious to receive it. Three hours later I had to call and ask for the package.Concierge: Awful! We had to wait to check our bags when we were waiting for our room; we had to wait to get our bags back after we finally did get our room. We went to the concierge for information and the gentleman was on the phone so we patiently waited for at least 10 minutes with no acknowledgement from him. We finally left and did not return. At the end of our stay they had added a charge to our bill for the munchies bar (we did not eat anything from this) We called and no one answered so we left a message and three hours later we still had not received a call back. We finally had to go the front desk to resolve this. We needed a cab so we went to the door man who was hailing cabs for other guests. There was a line and we were the third party in the line. The doorman did not acknowledge us, others came behind us and he asked where they needed to go but still nothing for us. Finally the two parties in front of us left and he still did not acknowledge us but continued to ask the people behind us their destination and even hailed cabs for some of the people behind us. I guess he expected us to give up but we stayed and finally a cab pulled up to drop off a passenger and he waves us over sand said, “you can take this one”. The next night we walked 15 feet beyond the hotel entrance and hailed a cab ourselves and were on our way in less than a minute. For the remainder of our stay we hailed our own cabs and arranged our own drivers. The Acura Experience was the best thing about this hotel. There is only the one vehicle so it is difficult to get a time slot so plan ahead and reserve your time. The gentleman came into the lobby and escorted us out, he treated us like we were royalty (and he was genuine), he was very personably and talked with us while he drove us to our destination, we were even offered bottled water, at our destination he dropped us in the exact right place and was the most professional staff we encountered. A huge thumbs up to the Acura staff. (I have to wonder if they are even employed by the hotel because the service was so out of character from the other staff). Housekeeping: The room was made up nice so no problem there but she did report that we used an item from the munchie bar when we did not. She didn’t give us fresh robes (which were kind of disgusting anyway) and she did not replace our breakfast order card. Again the attention to detail is what this hotel is most lacking in. Checkout – went smoothlyBottom line – I would rate this hotel as average. There was nothing that I would be “up in arms” about but also nothing that exceeded my expectations. If I stay here again I will prearrange my own transportation and will eat else ware.
mom is a retireeHOTELpensioner,of LOCAL 153, and ORG: IN 2004 NYC HOTEL TRADES COUNCILHAD BEEN REFERRING UNION MEMBERS@ LOCAL 6 @ 44ST NYCTO GET HOME MORTGAGES--FROM COUNTRYWIDE HOME LOANS,AND EVERY TUES JOHN PROM WASAT LOCAL 6 OFFICE.MOM TOOK THE UNIONS ADVICE,AND EVEN THOUGH SHE & SONWAS ON FIXED GOVERNMENT INCOMETHE UNFORTUNATE HAPPENEDSHE WAS APPROVED BY JOHN PROMTHEN $ 2972.56 X 30 YEAR FIX6.75 INTEREST ON THEIR 2 INCOMESBY GOVERNMENT DID NOT EQUAL OUT$ 1750 MONTHLY*THIS NEW CONSTRUCTION HOUSEWAS NOT HOUSE INSP. BUT COUNTRYWIDE BANK APPRAISELAPPROVED BY MIKE JEW OF LI*HE WAS THE ONE THAT GAVE OUTALL THE CHECK MONEYS TOSELLERS BUILDER OF $ 410,500AT CLOSING, MOM PUT DOWN 5PERCENTCASH AT CLOSING*WE VACATED OUR NEW HOUSEBUILDER MADE REACH OF WARAANTYCONTRCT & LEAD TO 100 COUNTS OF CARBON MONIXODE FOUNDED BY 106 POLICE & FIREMEN.UNDER WARRANTY OF HABITABILITY LAWTHAT SHOULD EXCLUDE MOM TO OWETHE NOW 24 MONTHS OF NON PAYMENT*BUT YET THAT IS NEVER DISCUSSEDAT MY MOMS ONE YEAR DURINGMOMS COUNTRYWIDE VS.FREEMANSCOURT CONFERENCES FORECLSOER CASE*WE HAD TO CALL THE JASA APS ATTY & GET HER A GUARDIAN BESIDE USING UNION ATTY JOEL ABRAMSON.CAN ANYONE ADVICE US,MAKE COMMENTS HERE!STAND UP & BE COUNTEDBEFORE THIS HAPPENS TO YOU@ A BANK!SEE my YELLOW PAGES.COMREVIEWS AT THE BELOW BUSINESESTO ALL THAT ARE CONCERNED:WARNING: COUNTRYWIDE HOME MORTGAGES are ROBIN HOODS in DISCIZED!Please visit my several YELLOWPAGES.COM commentsRATINGS& STANDUP and COUNT for the AMERICAN PUBLIC needs theirFREEDOM OF SPEECH anyway possible!thankssee my ratings over at:JOEL ABRAMSON, NYCOUNTRYWIDE,CA,TX,PARK AVE SO, NYC21 AMIABLE, HOWARD BEACHREMAX LIBERTY, OZONE PARKREMAX BENCHMARK, MIDDLETOWN NYCOLDWELL BANKER, FRESH MEADOWS,NY HOTEL TRADES COUNCIL, 8TH AVE NYJASA ADULT PROTECTIVE SERV,REGO PKHB CHEVROLET, FOREST HILLS, NYny HILTON HOTEL, 54ST NYREMAX BENCHMARK, MIDDLETOWN NY This is the TRUTH,so help us JUDGE PHILLIS FLUG*,i SWEAR ON THE HOLY BIBLE,COUNTRYWIDE HAS YET OVER 2 YEARS NOW- TO GRANT US A REFINANCED DEAL,MAKE ANY KINDS OF NEGOTIATIONSTO STOP MOM85 YEARS OLD & SONBOTH ON GOV INCOME*A FAIR HOME LOAN*NOT THE OUTRAGIOUS ONE* APPROVEDON 12/2/2004*FOR 100 COUNTS OF DEADLY CARBON MONIXOIDE* FOUNDED BY 106 POLICE& FIREMEN ON JAN 24/2006*PLUS THE BANK REFUSES TO DO:A DEED IN LIEU*SHORT SALE*CREDIT 24 MONTHS OF VACANT MOMS HOUSE UNDER LAW CALLED:WARRANTY OF HABITABLITY LAW*now, how confident are you now ?if YOU HAVE A COUNTRYWIDE HOME LOAN? OR GOD FORBID YOU GO DEFAULT ON YOUR LOAN,COUNTRYWIDE IS ALL DEAF EARS,WHEN IT COMES TO CONTACTING THEMVIA PHONES, GOD THIS IS ONEBANK THAT SHOULD MAKE A 24 DEGREEAND MAKE NEGOTIATIONS FASTTHIS BANK SOLD OUT MY MOMS LOANTO BANK OF NY...DO YOU WANT AT THAT TO HAPPEN TOYOU?make comments,thanksDOROTHY union member LOC 153,email@example.com
wow...FI I COULD ONLY WORK there!THIS LOCATION that I and my mom,a HOTEL PENSIONER, and we're members both from LOC 153 nyc HOTELS reservations depts.what else can I say but rateTHE ENTIRE NY HOTEL TRADES COUNCILINCLUDING LOCAL 6-A BIG 5 STARS,because.........if it was't for the UNIONS HEALTH DEPTS, DOCTORS, AND LEGAL STAFF & ATTORNEYS,we'd be COMPLETELY HELPLESS!As my mom & I are using the HOTEL UNION, I must say that we indeedLOVE that fact THAT THE PENSIONERS,AND ITS MEMBERS are LEGALLY PROTECTED even in STRESSFUL TIMESOF UNEMPLOYMENT* AND PROPERTY FORECLOSER* and this STRESS ONLY CAN LEAD TO MORE HEALTH COMPLICATIONS DOWN THE ROAD*but we hope it does not come to that....as we now have the assistance to JOEL ABRAMSON, OUR UNION ATTYJASA APS ATTY & GUARDIAN to makesure that mom, age 85 now has her PROPERTY PROTECTION whether or notHER BANK LENDER COUNTRYWIDE MORTGAGE ATTY NEGOTIATES HER LOANDOWN BY THE INTEREST RATES*AND MONTHLY PAYMENTS* AND VOID OUT THE 24 MONTHS (2 YERS)OWED TO BANK FOR NON PAYMENT*BECAUSE OF HER NEW CONSTRUCTION HOMEOWNERS LAW OF NYS CALLED:WARRANTY OF HABITABILITY LAW*AND ORG BANK LOAN SHOULD OF NEVER BEENAPPROVED FOR SUCH A HIGH MORTGAGEOF $ 410,500 WITH 5 PERCENT CASH AT CLOSING ON A TEMP CERT OF OCCUPANCY* IN THE FIRST PLACE*BECAUSE BOTH SON & MOMS GOVERNMENT/PENSION INCOME CAME OUT TO ONLY $ 1750 MONTHLY INCOME*WHEN COUNTRYWIDES MONTHLY MORTGAGE WAS $ 2972.56 UNDERSTOOD, LEGAL DEPTS ?PLEASE NOTE: WE LOVE OUR HOUSE& ITS ONE REASON WE MOVED BACK TO IT MOM, HER SON , AND MYSELF, ASWE HIRED A PLUMBER TO INSTALL A NEW HOT WATER HEATER ON 9/2007*WAS A DEFAULTED ON BEFORE,WHEN HOUSE HAD 100 COUNTS OF CARBON MONIXODE ON J/24/2006*STILL COUNTRYWIDE SEEMS TO BE STALLING AT FREEMANS /ABRAMSONSCOURT CONFERENCES SINCE IT 1ST BEGAN ON JAN 22, 2007*WHY ?WHY PUT THE FAMILY UNION MEMBERS THRU ALL THIS STRESS? COUNTRYWIDE IS AT FAULT TO BEGIN WITH AND THEY SHOULD NEGOTIATE TO US,WE SHOULD BE SUEING THEM!UNDERSTAND>? COUNTRYWIDE IF YOUR LISTENING...I ONLY WISHED ID HAVE MORE TIME TODO LOC 6 JOB PLACEMENT JOB HUNTINGBUT I MUST APPEAR AT COURT INPLACE FOR MY MOM....PLEASE HELP US WIN JOEL ABRAMSONS & MOMS CASE,thanks very very much,former union worker fromST.MORITZ HOTELDOROTHYroslieyposie7@aol.comMAKE COMMENTS PLEASE@YELLOWPAGES.COM& RATE IT,thanksSEE RATINGS @YELLOWPAGES:HB CHEVROLET, FOREST HILLS,NY HILTON HOTEL, NY,REMAX BENCHMARK, MIDDLETOWN NY,REMAX LIBERTY, OZONE PARK,C21 AMIABLE, HOWARD BEACH,COUNTRYWIDE,CA,TX,NY,PARK AVE SOCOLDWELL BANKER, FRESH MEADOWSMICHAEL PAUL, JACKSON HEIGHTS NY ATTY,
Great location and poor serviceFirst of all, hotel manager provided me with the room located at the second floor with windows directed to the street, while at least two other rooms with different location were free. This manager was aware that road works had been scheduled at the same night, and he was definitely aware that my room #201, was the closest to the noise. I mean, road works were side by side with my windows, so I have been listening the pick hammers and asphalt-placing machine the half night as I was standing right in front of them. Both hotel managers (the guy who worked until midnight and the next one after him) declined my requests to give me another room saying that although two more rooms were indeed empty, they were reserved, and cleaning service was not available after the business hours. So what was the sense to give me the worst room during my check-in, while other rooms were still available at that time? Next day I had a terrible headache and I've got a cold, because hotel did not started heating and outside night's temperature was about 40 (+4-7 Celsius). The reason why my room was so noisy and so cold - the window near my bed had a removable air conditioner and no curtains at all. So every sound from the street as well as cold air freely getting in. I tried to remove it, and asked hotel manager to remove it - no way. "Free Wi-Fi" in the hotel was also as great as overall service, and died every 30 sec, so I used Cosy's free Wi-Fi to check my e-mails instead.
I came to NY for a dream vacation and decided to make it one I wouldn't regret. So I chose to stay in the historical Waldorf Astoria Hotel. Well when I checked in I was truly impressed by the grandeur of the hotel lobby. However, upon getting into my original room which was upgraded I noticed that all I could hear was the street noise from the adjacent hotels limo service. After relocating to a new room which seemed to be better at first appearance but that was further from true. The rooms climate control would only get hotter and not cool down and when I inquired about it I was told that I could only turn the heat off and open a window, which someone would have to come and open, because it was a historic site. My third night I could hear the conversations of the guest in the next room as they casually discussed their day. I am truly disappointed that I paid extra to upgrade my room and then discover that I have had better stays in the Hampton Inn.
My husband and I were truly disappointed with the stay at the UN Hotel Plaza. It was our anniversary weekend and the room accommodations should have been way better. We requested a refrigerator for medication purposes which was never received and was never communicated to me until I went to the concierge desk to ask about it. There are stains in the carpet near the door, on the window shade, on the walls in the bathroom, etc. There is paneling in the bathroom is poorly secured to the wall. We didn't want to utilize the telephone near the bed as the cords were exposed from the handset and the cord was stained with something. The filtering for the air system was clearly not cleaned for months and had my allergies in an uproar. For the price you pay to stay in this hotel I really believe things should have been better kept. Also the room wasn't what was expected from what is seen on the Expedia website for reservations.
I was referred to this hotel by a friend who stayed for 3 months while getting integrated to NYC, so I stayed for one month while I searched for an apartment in the City. It's located in a GREAT location on the UWS of NYC, close to shops, restaurants and just a short walk to either Riverside Park or Central Park! I felt completely safe during my stay - had enough baggage to fill the room since I was moving back to the City, and I was never worried about any of it being in the room whenever I was out of the room. The room was always kept clean by the hotel staff as well, so overall, it was a great experience!I've recommended the hotel to a friend who is staying there now with a couple of other friends and I have full confidence that they'll have such an enjoyable and wonderful time visiting the City knowing that they're in a safe, clean and hospitable hotel! I can only highly recommend it - it's a great value for the price!!
I've been coming to Morningside for many years. The value is absolutely incredible for the location. The hotel is located on the Upper West Side of Manhattan, which is a very quite, family-friendly area of the city. The hotel is just blocks for the 1 train, so you basically have New York at your finger tips within a matter of minutes.The hotel itself is very clean and the hotel staff is EXCELLENT. One of the best parts about Morningside is that each floor is equipped with a full kitchen, so if you are on a budget, this is a great way to cut the cost of your trip. As I mentioned before, the staff at Morningside is the best - from the front desk to the housekeepers. I've found the staff here to be extremely polite and helpful, which makes the stay even better! I would definitely recommend staying here and am looking forward to my next visit and many more to come!
Loved this, had a private bathroom in our room on the 2nd floor and need to come back here again. Room was comfortable and clean. Staff checked for our reservation and just gave us our key ���� and door number and that was that. Wifi they have it on a piece of paper for different floors. Comes with good channels on the tv, mini fridge, clean towels, just a really amazing place. They have a nice sized kitchen in the hall way also for anyone looking to cook. Didn't hear any of the other guests. Small elevator but, never crowded. Seriously, in all and all, I recommend this to anyone looking to book this place today tomorrow or next week, whenever, its really nice and reasonable for the price. I say spend a like extra just for your own bathroom if you are a couple ���� or not, who knows it may be worth it for your day off or new to the town (:
Myself and 2 other friends stayed here after finishing our work as camp counsellors over the summer in the states. Being students we weren't wanting to spend most of our wages on a hotel so for the price that we paid, we didn't expect much. However, the staff were friendly and the room was exactly what we expected. Cleaned everyday with fresh towels and bed sheets. Room was small but had a fridge and the TV had plenty of channels including British sport to watch.The area was fine with no bother at all. It is quite northern compared to Times Square but it is only a 5-10 minute walk to the nearest subway station in either direction and plenty of food such as McDonalds and Dominos to eat. All in all we were very pleased with the hotel and would recommend it to anyone with the same expectations.