I went there. The doorman confirmed that I had the correct address. The shop has gone. There is now a dress showroom in its place.
I am a model train enthusiast, and unfortunately there are not many stores around any more that carry model trains. Problem is that most stores have closed because the internet is cheaper and there are less and less people who appreciate the hobby and in New York City where space is a premium not that many people can afford to give away space for a layout.So it's nice to have a store, one of the few remaining in the area, because when you have the bug, you really want to touch what you're buying otherwise what's the point, you may as well get a simulator for your computer.The staff was polite and patient and offered to get me anything that I wanted, sometimes it's not worth going online and paying for the shipping.
I visited Gotham Model Trains in person on a trip to New York. I spotted an item in their stock which I inquired about on returning home. They were very helpful, and arranged to sell and ship to me the item in question. I am very satisfied, and will visit again on my next trip to New York City.
Great selection of models, p***-poor service from the old hag that stands near the counter like Cerberus basically sums it up. I made the mistake of walking into this shop today with a USD 100+ shopping list in my pocket and my 8 year old son in tow. He is used to visiting his dad's toy shops and their often quirky owners but never has he been treated this way. While I was checking out whether they had what I was looking for (which they mostly did) my son called me over to signal his interest in a toy bus and picked it up to show me its features (he knows that his patience and good behaviour during trips to my toy store are usually rewarded by adding something that interests him to the shopping list). Instantly, the old harpy descended upon us, rudely asking him to put the toy down because he was going to break it. Not only did she assume that he would break something in the shop (which he never has) but also that I wouldn't pay it should he do so. I promptly decided to take my business elsewhere.
For being one of the few true hobby shops around, five stars. They are up in price, but aren't most model makers? Bravo to them for not getting into remote control anything!