406 W 13th St, New York, NY 10014
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06/22/2010Provided by Citysearch -
I have been with zone manhattan for almost two weeks. I originally signed up for only 7 days. After 2 days of good service and good food, I called back and changed to a 31 day program. I enjoyed the sweet maine lobster salad a great deal. The mixed berry parfait made me feel like a kid at coney island, delicious!!! This is the best service by far.(Trust me, I know, I have tried the rest). Anything I received that I did not like, I was able to call them and a change was made. AND my weight loss is going just great. So far 12 and a half pounds and counting. Whew!!
05/26/2010Provided by Citysearch -
I am at the end of my 9th day on the diet. So far, I have lost 9.4 pounds. I signed up for a month, so who knows what awaits!
I love the oatmeal with baked apple and the similar oatmeal with compote - each slightly different but each very filling and quite delicious. I love the crab meat salad! I love the little snack with mozzarella cheese. I love the coffee (I think it was coffee) mousse! I could go on but don't want to bore you.
The only thing I don't like at all is the dependence on fat free yoghurt on a couple of snacks. Perhaps they could use plain Greek style instead?
The portions are quite small as noted by others. But as you get used to it, they seem larger. And hey, the point is to eat better and LOSE WEIGHT! And vegetables are good for you!
I am using up savings to be on this diet, and it is worth it.
05/25/2010Provided by Citysearch -
Just finished their 7 day plan. All the great reviews they've gotten must be fake because there's no way this program should get more than 2 stars. The food was really dry and bland - no spices or sauces are used. I understand that losing weight is about portion control but eating less is a lot easier when you are satisfied with what little they give you. At the end of the day, I was neither full (hence the weight loss) nor were my taste buds satisfied from the food. I agree with a previous review that they load you up on the vegetables. Expect a lot of salads. My advice - skip this program - just eat smaller portions and add some vegetables to your diet. Also, see this website:
05/14/2010Provided by Citysearch -
First: Note that the positive reviews tend to be clustered around the same dates, time periods -- clearly not written by actual customers.
This company has 16 complaints against them with the Better Business Bureau!! That says something.
More to the point, the orders were screwed up, and the food was sub-par - I guess if you give small portions of lousy food, people will lose weight! Cancellation is made impossible, because the people that work there are either malicious or incompetent. There is no reasonable person working there, and they never followed through on what they said they would do.
I've dealt with a lot of bad customer service in New York, but this was about the worst, unpleasant experience I have had. I wouldn't believe anything these people say, about their food or anything else.
Stay away from this company if you're smart!
First day was missing a meal.
Second day missing another meal
Third day yogurt had six black hairs in it.
Cancelled - they promised my refund every week for over one year - refused to refund my money. He would tell me with each phone call that he'd do it that day and it never happened. I had to take them to small claims court - They were court ordered to pay me back plus interest.
TERRIBLE and UNSANITARY - Stay Far Away from this company. Forced to pick at least one star- not worth it.
08/31/2009Provided by Citysearch -
I must admit I was very reluctant to sign on when I did.
What with the difficult economic times I definitely could not afford to do something that would be wasteful.
However this program turned out to be one of the best things I have ever spent money on.
The food was delicious I especially enjoyed the breakfast's. Who knew you could make pancakes and waffles healthy, I certainly didn't.
The customer service really helped too.
I would recommend it to anyone.
I wanted to sign on to loose weight and I did I lost 5 pounds just after the first week. I just finished off my third week and I have lost 15 pounds!!!!!! That?s 5 pounds per week eating really delicious food.
I would highly recommend this service, it truly is great!
06/03/2009Provided by Citysearch -
I was initially drawn to this service especially after a really bad experience with another service and I absolutely loved it. Besides the fact that I lost 20 pounds after trying this program for a month I also had excellently prepared meals delivered right to my doorstep. I was great I would reccomend it to anyone.
The customer service is so helpful kind and informative I will continue my program for another month or so I cant wait to see the wonderful meals they have in store for me.
05/10/2008Provided by Citysearch -
I've been busting to tell someone about my experiance with ZoneManhattan com. I've been with the program for over a month and have almost reached my goal weight. I have never eaten so well. I live in Manhattan and am a softy for fast food, I hadn't seen a green vegetables since I left home. I almost forgot what they tasted like. Now for about what it costs for my fast food and chinesse fix I get Three fresh meal and two snacks filled with green tastey vegies for about the same price. I have lost over 19 pound and when I reach my goal weight I will start their maintenance program and try to maintain a good healthy weight while eating well. I luv it, I luv it, I luv it.
04/28/2008Provided by Citysearch -
I have to agree with the review that was posted right before mine- if there was an option to give negative stars, this place would have earned it. Her situation seems similar to mine. My husband and I decided to try the program for 7days. So many things went wrong, but I will attempt to make this short.
On two separate occasions they sent us food we specifically asked not to be sent (and we only asked not to be sent 3 items: pork, salmon or tuna fish salad-which we ended up recieving two out of three); each time they apologized- and then it happened again. So on day 2, I realized this was a mistake and asked to cancel our service via the phone number they list you can call. Low and behold, the lady who answered explained that I would have to write an email to cancel- that phone number doesn't connect to the customer service department; and furthermore, she claimed she did not even have a phone number to contact them. So I emailed them. They gave us the BS about how it takes two business days to cancel the service after your request-even though I called and wrote as soon as they opened (I guess it is their way of getting more money from all of the people who cancel the program), and that it takes 7-10 days to see the refund.
Do not use this company- you will regret it.
PS- we still haven't seen our refund, and they claim there is no one to call and talk to about this. The people at the zone phone number claim they will forward on the complaint. I am contacting my credit card company.
11/18/2007Provided by Citysearch -
you know, i read the reviews and saw that there were good ones and bad ones; the good outwieghed the bad and i thought i would give it a shot. i called and spoke with a young lady who was extremely helpful, and patient and answered all of my questions. I signed on for 14 days and i did not get any repeats in my food - everything was different every day.
i highly recommend this service. Why?? they delivered to my office during the week and to my home on the weekends. the food is amazing and always fresh and has never disappointed me. (besides, i want to be able to eat what i want at the holidays not have to worry that i'm going off a diet if i ""skip"" a day -- it doesnt feel like a diet to me.