University Animal Hospital
354 E 66th St, New York, NY 10065
Phone: (212) 734-8400
Fax: (212) 288-9432
07/31/2009Provided by Citysearch -
It’s obvious they were worried about me writing a review (see deluge of ‘lovely’ reviews since my incident with UAH happened in ’08) and believe me I tried not to, but all other pet owners in my building urged me in order to aid others.
Let me start by saying, I don’t usually write reviews. I believe no business is entirely perfect, but in the event that you make that dreaded monumental mistake of walking into this overpriced, pseudo-compassionate-to-animals place, be prepared to be cornered like a raccoon. I brought my 12-week old, seven-pound puppy here for initial tests, etc. Though I felt my puppy was too young and small for professional grooming, I was swiftly persuaded by the slick Dr. Zola to bring him in again (ka-ching!) for that. On that ill-fated day, his groomer nearly ended our puppy's life and UAH quickly washed its hands off the situation and passed on the responsibility to AMC, who then told us our puppy may be euthanized. Drop your puppy off for grooming, pick him up 3 days later from another hospital fighting for his life. In the meantime, this dollar-mongering business sent us no letter of apology whatsoever. Instead, I got a bill in the mail for $290 for the grooming “treatment” and assorted add-ons I was never previously informed of. And when I strenuously disputed the bill, they took it to collection, thus, tainting my credit which left me no choice but to pay it (psychopaths, anyone?). $2,500 later, our pet insurance refused to reimburse us since basically, as relayed to us by numerous doctors from AMC, there are very few ways such alleged medical conditions can occur: either by strangulation or electric shock. And neither my dear readers, are very good visions for your beloved pet, are they? So, the moral is: if you love your dog, RUN, don’t walk away from this place. However, at the end of the day, it's a free country and people can do as they please, just remember you'll be going at your pet's and own risk.
03/06/2012Provided by Citysearch -
I really enjoy the reception staff at University Animal Hospital. This is my first pet, so I don't know if I am getting ripped off, but it is pricey. I appreciate Dr. Zolov and his demeanor when he diagnoses my doggies, but he didn't end up neutering my dogs, someone else did. That was disappointing.
HUGE BONUS: They have later appointments for the working mother of two smile
07/15/2008Provided by Citysearch -
We have been using this hospital for the past 4 years and at this point have met with all the docs that work there (Zola is our favorite). The care both we and our pets received was INCREDIBLE! This facility is a real find and every experience we've had there has been a pleasure. We would definately recommend this place to anybody looking for quality veterinary care at a fair price. Also. on our last visit we were introduced to the new grromer. She did and AWESOME job on our Shih-Tzu and she was a pleaseure to deal with like everybody there.
03/05/2008Provided by Citysearch -
I have never had a bad experience here. The Doctors are all compassionate and friendly, it is very quick and easy to book an appointment and I don't find the prices unreasonable. The groomer, Gracia was great with my fearful pooch and as a group,they always make me feel calm even when I'm worried about my baby, and I wouldn't trust her to anyone else! I can't see myself ever switching vets now that I have found one I am truly comfortable with.
03/22/2008Provided by Citysearch -
Dr. Zola is a great veterinarian. However, whe we had to get our cat spayed, he did not perform the surgery and we were charged $700. My husband and I called twice to inform them that our cat was in heat and nobody informed us of the extra $200+ the surgery would cost because of this. Be VERY careful when working with this group...they overcharge to an absurd degree.
09/18/2008Provided by Citysearch -
I have known Dr. Zola and his wife Lisa since 1994, when my husband and I got our first dog. We compete in dog agility at the national level, and have also finished a few champions in the conformation ring. We have been on Animal Planet with our dogs. We moved to central NJ in 1999, tried a few vets out here and went running back to Dr. Zola. No one gives more thorough examinations, has more knowledge in treating canine illnesses, or is more willing to recommend a specialist when the illness requires more specific treatment, than Dr. Zola. Presently we have retired dogs, dogs actively competing, and up and coming dogs. We have nine altogether. Dr. Zola knows all of our dogs personally and keeps very detailed records on all of them. When our first dog got chronic kidney disease and had to be put down last year, no one was more compassionate than Dr. Zola and his wonderful staff. HIs prices are no worse then some of the top vets out here in NJ.
09/03/2009Provided by Citysearch -
This team of veterinary health professionals are the best I have ever had the pleasure to deal with. They helped us care for our 18 year old Jack Russell throughout his entire life and I credit them with helping him live a wonderful and happy and VERY long life. Now my new rescued Jack Russell comes to visit Dr. Zola and Dr. Saunders and I know there are ""no better hands"" to be in. This is a team of well informed veterinary professionals always aware of the new cutting edge procedures and programs but also are seasoned and confidant in their diagnostic abilities. I also have boarded my dogs over the years there many times and I appreciate the sense of security I have when leaving them for a stay. It's like the Ritz for dogs...someone always on call and private walks - I'm surprised there isn't a mini bar. The staff is always friendly and attentive. All my dogs have loved going there.
10/14/2008Provided by Citysearch -
My kitties have been patients at the University Animal Hospital for 4.5 years now and we have had only great experiences. From when I first brought them in as kittens from a shelter, to annual visits, to emergencies. A few months ago, I had to put one of my boys down unfortunately. He was extremely ill all of the sudden and I was sent directly to the Animal Medical Center (animal ER). Although only the AMC cared for him the last few days of his loving life, the University Animal Hospital went above and beyond. The doctor called throughout the weekend to check in and once we had to say goodbye, they called with their condolences and sent very thoughtful cards and notes. A few weeks later, I even received a card stating that they had made a donation to a cat and dog disease research foundation on behalf of my kitty. This office is so friendly and warm I wouldn't take my animals anywhere else. I highly recommend them for all your needs.
05/19/2009Provided by Citysearch -
We took our puppy here for a check-up and since she hurt her leg previously we wanted a check on that as well. I have to say they took good care of her. Maybe too good I would say. Before we knew it we went through a whole circus of X-rays, medication, hospitalization etc. When I picked up my dog, she was totally drugged up. They put her leg in a cast and I had to pay over 700 dollars for treatments that were not discussed with us. On the question if these treatments were really that necessary, they answered they just wanted to be sure, even though the X-rays didn’t show any significant injuries. Also, they made me feel quilty by saying “well you want the best for your dog, don’t you?” While in reality they were asking themselves this question: “how can we make as much money on this dog?”. Seriously!
By the way, I was so uncomfortable with the cast that I had it removed the same day and she’s been walking fine ever since (actually more than fine).
So unless you want to be overcharged, I would not recommend this place.