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Town Optical

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(2 Reviews)

2 W 47th St, New York, NY 10036

(212) 719-4000

Tomorrow: 9:00 am - 5:30 pm
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Provided by Citysearch - 
Horrible Experience

This was the worst experience I have ever had in a doctors office of any kind. The office itself feels like a third world country - everyone is screaming (staff and patients), no one pays attention to you - BAD first impression. I should have walked out the door the moment I set foot inside. The man that gave me the pre-exam had to do the eye puff test (which is WAY out of date, by the way - there is a much more updated way of checking your eye pressure) had to do my right eye FOUR times (and if you have ever had this done, you know how uncomfortable it is). It was so obvious he had no idea what he was doing. Also, he ""sanitized"" the machines by placing a half a piece of tissue on the forehead/chin areas. Gross. The doctor himself didn't even check my eyes - no dialating, no nothing. (I was there for a new supply of contacts, but every other eye dr I have ever gone to does a full exam as well). To top it off, he prescribed my eyes WAY wrong - I walked out of the office blind as a bat, the prescription he gave me was so weak. I went back the next day and told him I needed my old prescription (which I've had for 10 years) and he said, ""WELL, I DON'T know what that IS."" Yeah, no kidding, idiot. He was obviously ticked off that he was so wrong. He then threw two new contacts at me (yes, threw them) and went to look at the fit in my eyes, but then said, ""No, I'm sure they fit fine"" and didn't even check! Then I had to insist on getting my full years supply (which I had ALREADY paid for) before leaving. He pointed in the general direction of who from the staff would be getting me my contacts, and just walked away. DO NOT go to this place, unless you don't care about being treated well or actually having an eye exam. I wish I could give no stars, but this thing makes you pick at least one.



Provided by Citysearch - 
Can't complain...

Dr. Rubinstein is a nice patient man who knows what he's doing. He has good advice and I've never had a bad experience with him. Sometimes, there is an air of impatience about him, but when he's having a good day, it's all good. I never saw the bad side of the doctor, but my best friend has seen it -- and he got kicked out of his office for asking too many questions about a problem he's been having. His problem was brushed aside and the doctor made light of it. Shouldn't a doctor investigate the problem, getting a history of it and everything? So now, I have doubts about my own dealings (past and present) with the doctor. Am I getting proper care? Is the doctor cutting corners, anxious to whisk patients in and out as fast as possible to try to see as many as he can? Is this indicative of the entire medical profession nowadays? How do you find a good (10 out of 10) doctor? I have no idea.....The staff are okay. They are rushed -- and I can hardly get my entire thought out before being put on hold again. And I'm not a slow speaker. I just wish everyone was happier, less rushed, more focused on quality and understanding what's going on with the patient, and if a follow-up is needed -- instead of (sometimes) giving the impression that they just want your money and to not deal with you and for you to get out of there as soon as possible. YET-- I vote ""average"", because there are worse places and there are better places. Now -- my PCP is something special.


Regular Hours

Extra Phones

Primary Phone: (212) 682-2906

Phone: (212) 768-4679

Phone: (212) 682-2906

Phone: (212) 382-2120

Primary Phone: (646) 759-3560

Primary Phone: (212) 265-4609

Phone: (212) 398-2982

Phone: (646) 759-3560

Phone: (212) 265-4609

Fax: (212) 382-2123

  • Glaucoma Treatment, Cataract Treatment
contact lenses
Payment method
master card, visa, all major credit cards, insurance
Fred F French Bldg
Midtown East, Midtown Manhattan

Dr. Steve D Rubinstein, OD

Henry Ettinger DR

Dr. Roy B Cohen, OD

Tran, Jessica, OD Town Optical INC

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Ettinger, Henry E

Rubinstein Steve

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Rubinstein, Steve, Od - Town Optical Inc

Ettinger's Vision Therapy

Ettinger Henry

Optometrists, Optical Goods, Physicians & Surgeons, Ophthalmology, Physicians & Surgeons, Opticians, Contact Lenses, Optometrists-OD-Therapy & Visual Training