The Nadia Vassell Salon
110 Suffolk St, New York, NY 10002
Specialties: Extensions, African-American Hair, Curly Hair, Extensions, Coloring, Straight Perms
Parking: Garage, Street
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: Yes
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I started going to Nadia Vassell early Spring to get my relaxed hair done. I read mixed reviews before my appointment which should have been a red flag but figured it was just a fluke- I should have listened to the poor reviews. My past visits Nadia Vassell salon were just okay. Not the exact hairstyle that I really wanted but figured within time Nadia would get it right. She is probably better at doing weaves because it does not require that much skill.
My last and final visit to the salon, Nadia Vassell had her assistant shampoo my hair. While I was getting my hair shampooed Nadia walked by with a container filled with a white creamy substance that was either bleach or relaxer. She dropped it on the floor and some of it splashed onto me. Luckily I thought, I was wearing a smock so it did not get on my clothing only onto the smock which she wiped off. It wasn't until I arrived home that I realized my dress was bleached stained in the exact same location the white cream landed. The dress was ruined and no longer available for purchase another one. I quickly brought the matter to Nadia's attention to see if she could possibly reimburse me for the dress or something. It was brand new, and that was my first and only time wearing it which is why I contacted her. She apologized for the incident and then implied that I must have bumped into her tray with the bleach and would not compensate me. I explained in detail the steps that led to the incident, and even sent her a photo of the dress stained. However, she still insisted it was my fault that I bumped into her tray and offered a comp deep conditioner treatment or trim???? I was sitting in the shampoo chair! Since the cost of the dress was worth more than a $25 deep conditioner I suggested a free shampoo would be fair. She NEVER responded. What business owner would ignore a regular customer?? What business owner would try to blame the customer for their mistake? NADIA VASSELL would. I was disgusted. I left it alone, and decided not to return to Nadia Vassell Salon. I have continued to received emails from Nadia Vassell Salon requesting me to schedule another appointment- was she kidding???? Why would I ever return?
Today, I sent Nadia Vassell an email kindly requesting her to remove me from her mailing list. I also expressed how disappointed I was in her service. She was nasty about it and still insists the stain was my fault. She has poor customer service skills which makes her a lousy business owner. I have mentioned this experience to friends and family and they all agreed NADIA VASSELL did not handle the matter professionally. Her offer of a $25 treatment and blaming me is insulting.
04/19/2012Provided by Citysearch -
When I went in I had an Avatar rain forest in my head. They were gentle, thorough
All Hail Nadia!!!! Her hands are the truth and her assistant Angela/Christina ...Ahhh--maaazzing.
So refreshing to meet someone who pays attention to detail. Who pays attentions to their clients Edges???? Nadia does. She listens and she gets the job done. After years of having someone half @$$ my hair. This hair goddess werked my hair like no other. Ditch your hair stylist now and go on over. Clean salon, great prices , friendly and did i mention she is DOPE.
I used to go to Best Kept Secret Salon .....in murray hill, and the difference is night and day. Book your appointment online and buy your hair online. Text message reminder, email reminder....whaaaat!! Quick fast and painless. I am forever a client. ALL HAIL!!!
I walked in looking like Mufasa and walked out looking like a Mega Millions winner.
01/13/2010Provided by Citysearch -
Nadia is a subject matter expert when it comes to hair. She is very sweet professional and she listens. Her assistant is equally as professional. They work well together which makes for a favorable environment. I do not feel uneasy or pressured in her chair. The salon is huge with great lighting and enough privacy for u to get all dolled up. My sister went to her for years for a regular wash and blow dry. Her hair always looked fabulous. I really wanted a weave especially due to the thinning that I am experiencing in my crown. I was referred to Nadia's Salon website and I LOVED the pics in the slide show.
I made my appointment for my first sew-in in 2008. I was so NERVOUS that it would look bulky, to voluminous, and fake. When she turned me around in the chair I was thoroughly impressed. I was in AWE and could not wait to debut my new look. She was able to mimic the volume of my real hair and the length as well as the texture. The hair that she supplied did not shed at ALL. Pure quality hair. Nadia gave me my confidence back. No more worrying about the wind blowing revealing my thin spot. 1 year later (2009) I went back for another sew in after giving my hair a break. I did not experience any set backs (breakage), nothing but compliments. I just made my next appt and I can't wait. And yes I travel ALL the way from DC to NYC just to see Nadia. I highly recommend Nadia!!!!
06/25/2008Provided by Citysearch -
Professional, self-motivated, and intuitive! Nadia knows exactly which look will make you look great. The hair extensions are natural looking and long lasting. She walks you through the whole process and tells you how to maintain the health of your hair and the extensions. I highly recommend Nadia!!!
04/27/2008Provided by Citysearch -
I went to Nadia's salon after doing research on websites like these and called her up immediately to set up an appointment. From talking to her over the phone, I could already sense that she was a very positive person who was interested in maintaining healthy hair. Initially, I wanted to get a hair weave however, after my hair consultation, Nadia suggested that I take really good care of my own natural hair before putting in a weave. Many stylists are so money hungry that they don't care about the repercussions of not properly caring for your hair. I really appreciated her honesty and trusted her enough to do a hair cut instead. It was the BEST haircut ever!!!!! I got soooooooo many compliments, but most important, I looked beautiful and felt confident from the moment I left the salon...in fact I'm still in LOVE with hair cut and it's been 2 months!!!!!!!! I went back to get a wash and set (which was also fab), and I have to admit that I haven't been back since...however I will be going back and SOON:) Even though Nadia has many celebrity clients, she treats all her customers with respect and is very intuitive as to what their needs are. I can't think of a better person to style my hair...AND I'm extremely picky so that says a lot:)
01/25/2008Provided by Citysearch -
I found Nadia in a pinch! I was planning a big vacation and had gotten my hair weaved at a salon out in Queens, and absolutely HATED the results. I found Nadia's information on City Search, but I was a little wary of getting my hair done by a stylist I'd found online. But, all the reviews were positive and after a quick phone conversation, she put me right at ease. She was able to take me for an appointment with only a few days notice.
Her salon is very bright and clean and everyone there is completely professional. After a quick consultation, her assistant washed and dried my hair and Nadia began putting my weave in. I have never had my hair done by someone so conscientious. She doesn't just ask what style you like, she wants to know everything about your hair to give you the best results. We went over the products I use, my morning routine, the style I like, everything so that I would be completely happy with my weave. I am! It's been over a month and my hair still look like I just got it done. I can pull it up in a ponytail, wet it and wear it curly, or flatiron it for a straight look. I really love it and it looks completely natural. The only way you'd know this wasn't my hair is because I went from a chin length bob to hair down my back overnight.
If you want a natural looking weave, Nadia is definitely worth the money.
10/09/2007Provided by Citysearch -
All the great reviews on Nadia are so true! I am so thankful to have found such a talented, professional, and personable stylist. I have been blessed to have had my hair touched by some of the best and she ranks up there at the top of the list. The first time she did my hair I had a sew-in that needed some TLC and she made it beautiful. I received several compliments on my hair. The second time I went to have my weave redone and she convinced me to wear my own hair since it had grown so much. She made it look beautiful of course, but it will take some getting used to since I've been wearing a weave for about 2 years now. She could have easily made a significant amount of more money doing the weave, yet she was honest and really looked out for my best interest and that is hard to come by. I am very particular about my hair and trust me when I say that Nadia is exceptional!
08/14/2007Provided by Citysearch -
I have nothing but wonderful things to say about Nadia and the services she provides. From the moment I called to inquire about possible new hairstyles, I was instantly put at ease. I am 40 years old and have never had a weave in my hair - needless to say I was incredibly apprehensive and worried. Nadia asked all the right questions and assured me she would always make suggestions that were in the best interest on maintaining my healthy hair. She listened for an indication of the kind of lifestyle I live - my profession, activities, and hair maintenance preferences - in order to provide advice specific to my needs.
When we decided on a plan of action for my hair, I was then promptly contacted by her assistant to arrange the logistics of my time at the salon. Upon arriving, I was greeted warmly and professionally by both Nadia and her assistant. She did a fantastic job of alleviating my fears about having a weave in my hair. I was calmed throughout the procedure by Nadia's patience in answering my gazillion (probably silly) questions.
My hairstyle is absolutely gorgeous. She incorporated my own hair so nicely with the weave - it looks like my own full head of hair with no indication of a weave. My family and friends love it and I feel like a new person. I have since decided that the only one allowed to touch my hair is Nadia. She is a lovely person that treats her clients like princess sisters of hers.
Her services are well worth the meticulous time she spends working with your hair, as well they are worth the cost. Nadia is truly the best and I'm thrilled to claim her as my hair stylist!!!!!!
06/15/2007Provided by Citysearch -
After working as an international professional model for three years I have come across an array of hair stylists from runway shows, photo shoots, and top hair salons. However, Nadia is the best stylist and the only one I will ever use. I was in desperate need of getting my a full hair weave done before I left the US for a month long vacation. I found Nadia though city search after looking everywhere, and was able to book an appointment at the last minute. While initially I found the price to be costly it was comparable, her website was the only site I found professional and up to date, and in the end the quality value surpassed the price value. It was the best choice I have ever made, Nadia is professional and answered all my questions about hair care, she has a wonderful assistant who made me feel comfortable, and Nadia listened to exactly what I wanted from a weave, gave me personalized recommendations that best suited my features, and gave me the best hair cut I have ever had! I left feeling confident and more beautiful than ever. I waited to write my review to determine the condition of my hair after removing the weave 10 weeks later, and I have decided to be a forever loyal customer of Nadia for as long as possible. My hair was protected without the breakage I have had too often, it was easy to wash, and the advice she gave me to take care of my weave made it the easiest weave care I have had to date!
06/10/2007Provided by Citysearch -
Nadia's hair salon is by far the best that I have been to. I just moved to nyc and one of my concerns was finding a place that would be able to take care of my hair extensions. I am unfamiliar with the area so I googled a lot of different places unsuccessfully. Most salons have no idea how to manage extension. I found Nadia through citysearch and was encouraged by the fact that she had a lot of great reviews and she specialized in extensions. I went a little nervously...the entrance of the salon is very unassuming but I was at once comforted by the clean and bright salon space. Nadia is SO nice and also has great hair which is a promising attribute in a stylist. She is extremely knowledgeable about hair of all kinds, extensions and weaves. She also gave me the most awesome haircut EVER.
I highly recommend Nadia and her salon.