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Hours

Regular Hours

Extra Phones

Phone: (212) 355-2859

TollFree: (800) 558-2850

Payment method
check, discover, master card, visa, amex
Neighborhoods
Upper East Side, Upper Manhattan
AKA

Sutton Dog Parlour Inc

Categories
Pet Grooming, Dog & Cat Furnishings & Supplies, Pet Stores, Pet Services, Pet Boarding & Kennels, Pet Sitting & Exercising Services

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Reviews

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Straks

12/01/2008

Provided by Citysearch - 
Overall
Great Pet Care!

I went to Sutton Pets with my new pup, Roman to get him groomed and they did a fantastic job. The price was reasonable and the place was clean. I felt good leaving my dog there and it was great. The owner was available and giving us good pet advise. Which I needed considering this is my first pet.

dbswir

01/05/2008

Provided by Citysearch - 
Overall
Terrible customer service

My wife and I dropped our 2 cats off here to get groomed at noon and was told to come back at 5pm sharp to pick them up. When we returned the woman told us to come back at 6 without an apology or explanation.
We drove across town to get there and we sat outside for an hour waiting. The least they could've done was call us to say they were running behind or offer us an apology....NOTHING. We won't be back.

nynative

09/05/2007

Provided by Citysearch - 
Overall
Avoid this place at all costs if your truly love your pet!

I left my beloved pooch here for a few days while on vacation only to come back find it traumatized! The poor ears were bitten and mangled and there were bite marks all over! The people that worked there said that it's normal dog play but it looked more severe as if the dogs were left unsupervised! Many people in the neighborhood have said that they hear the dogs barking constantly outside all day and night and even sound like they are fighting so it leads me to believe that this place ignores your babies! Imagine if this was a daycare, would you leave your child here when it is unattended and unsupervised? I am never coming back to this place! Horrible!!! I suggest that you all look for another place as well if you truly love your pet!

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