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General Info
Serafina takes a very honest approach to Northern Italian food with only the highest quality ingredients. Serafina's Fabulous Pizza delights diners with a simplicity of recipe execution combined with creative and original Italian dishes.
Hours

Regular Hours

Extra Phones

Phone: (646) 368-1101

TollFree: (855) 702-8704

Payment method
all major credit cards, amex, diners club, master card, visa
Price Range
$$
Neighborhoods
Theater District, Midtown Manhattan
AKA

Serafina Broadway Limited

Serafina Broadway LTD

Categories
Italian Restaurants, Family Style Restaurants, Pizza, Take Out Restaurants, Restaurant Delivery Service, Mediterranean Restaurants, Restaurants
Other Information

Cuisines: Delivery, Mediterranean, Family Style, Take Out, Italian, European, Continental, Pizza

Price Range : Average

COUPONS & DEALS

No coupons available

Reviews

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forgetyou9

05/13/2011

Provided by Citysearch - 
Overall
Nice atmosphere

Good food, The Pizza is always very good as is their filet mignon burger which comes with carmaleized oniouns and a very good cheese (I forgot the name of it). Another nice choice is the gold's gym salad as well as the grilled octopus which is served on skewers

LOVEMYHAIR1

03/01/2011

Provided by Citysearch - 
Overall
I GOT FOOD POISONING

My friends and I stood at The Dream Hotel and ordered food from Serafina.. I got so sick the next day went to the hospital and they detected FOOD POISONING> WORST EXPERIENCE EVER.. DO NOT EAT HERE.. HOtel was a nice experience though.

lovingfood15

06/01/2010

Provided by Citysearch - 
Overall
Serafina on Behind the Burner

I just watched a great vid about Serafina on Behind the Burner. com !

JuliaGo

12/12/2009

Provided by Citysearch - 
Overall
Want to have food poisoning? Go here!

You should go to this place if you don't like good service, want to be scammed, and love spending the whole night hugging your toilet bowl and looking at what your food is like after you ate it.

We went to Serafina Broadway last week after a wonderful concert in Carnegie Hall. It was pretty late and cold, so our choice of the restaurant was dictated by the time it closed and the proximity to Carnegie Hall. Given that the place looks like a strip club (with portraits of half naked women and red lights on walls) on the inside, I probably wouldn't have gone there normally.

Well, we were not looking for a nice atmosphere at that time, but for some nice food. The menu looked good, with a few seafood dishes at a decent price. I got a seafood pasta which was their special that day. It was all right although some of the clams tasted kind of strange... My friend's portion of pesto pasta was kind of small.

After asking for the check, we first payed without looking carefully. We decided to pay with cash and left the amount including the tip so as not to wait for change. And then I decided to double check because it seemed a bit high...

It turned out that the tip was already included in the check, 17%, for a table of three... The waiter never told us.

But the experience with this restaurant unfortunately wasn't over with that. Two hours after our visit, I was knocked over with a bad case of food poisoning. I didn't sleep a minute last night, and really don't recommend anyone to repeat it. So avoid going to this place for the sake of your mood, your wallet, and your health.

Jazmine33

10/28/2009

Provided by Citysearch - 
Overall
OK Food, HORRIBLE SERVICE!

I had a group of 25 people here awhile ago. I figured after some research this was the closest place that was kid-friendly to St. Patrick's. First they didn't have a enough seats for my party, eventhough the place was empty. Second, I had to tell them to take the drink order, eventhough it was included. Third, I told the waiter 3 time my order and he still got it wrong. On our pre-fixe menu, it says, one of our famous serafina pizzas to see its just one type of pizza, plain. To top it off, the dessert that was a kind of jello type was served to share. They just put a few in the middle of the tables and spoons, no seperate plates. I was so embarassed. They finally brought the plates out and my guests were sliding their desserts onto their plates. And then at the end, they added 20% tip to the bill and we left. I usually give more than 20%, especially for a big group, but the service was did not deserve it. I complained to the event manager, all she offered was a free meal. If I didn't enjoy it the first time, what makes you think I'm going to come back even free.

NYC Designer Girl

09/14/2009

Provided by Citysearch - 
Overall
Great for vegetarians

Serafina is right around the corner from my apartment. I often go there and noticed a huge variance in service depending upon the time of day. They get very busy during lunch and dinner but afternoon (a plus is they serve throughout the day, since they are attached to the hotel) to early dinnertime, they are very attentive. Food is good for the mostpart, and the spaghetti squash dish is delicious! Outdoor seating is fun too in the spring/summer/fall.

KRITEEK

09/12/2009

Provided by Citysearch - 
Overall
Great Place to be

Other day I went to have dinner at this place with my friend and I loved the food and place.
They have very great friendly environment with wonderful courteous services.
Food is delicious and very reasonable in prices.

Adam100

10/05/2008

Provided by Citysearch - 
Overall
worst service dirty waiter!!!!1

The worst of the worst!!! I have been to many serafinas around the city but this one is just the worst. My waiter arrived to the table , but he looked more like homeless than server!!!! He was highly pretending Italian accent what was so funny!!! I ordered Fillet minion but i received Steak, waiter told me that the kitchen is busy and to correct the mistake is going to take 45 minutes!!! I never got my wine and desert. When I was living I complained to the tall older gentleman who look like owner, but he told me: you should speak to the manager, I'm not in charge of that.

hottz115

01/03/2008

Provided by Citysearch - 
Overall
get a street hot dog, they tatse better!!!

1 of the worst, if not the worst, dinning experience ive had in my life. the food is horrible, the waitress only showed up 4 times. once to ask for our appetizer, 2 for our lunch choices, 3 to bring the check, and 4 to get the check. i worked in hospitality/hotel management in nyc for 5 years(so ive eaten and been to the most upscale places in the city) never have i been so upset. me and my party of 4 decided the service so so bad we wouldnt leave a tip. the bruscetti was bad, the salad was bad, the cornish was bad, the staek and fries was ok, but the merlot was swile, but they charge like its aged, lol. do yourself a favor and save your money

dellonphill

01/03/2008

Provided by Citysearch - 
Overall
Italian?

A total dissapointment. The only good thing is that we were seated as soon as we arrived. But as soon as we walked in, the first turn off was the $1 coat check. If it's offered, it should be free. Next, once the waitress sat us down and took our order, the next time we seen her she was bringing the check and swiping our card. Not even a goodbye, have a nice day. I was with a group of 6 people, and only one person enjoyed their meal, they had ""Steak and Fries"". The traditional italian specials the rest of us ordered were way below average. Desert was also a mess. The way the busboy served the tea (as if it was a box of cigars) was the most exciting it got. Then when we noted the manager on the service, he stared with a blank face, not even a sympathtic response. I would never in a million years reccommend this restaurant.

artyst

02/23/2007

Provided by Citysearch - 
Overall
I WAS THERE LAST SATURDAY WITH MY FRIEND. MY WAITRESS WAS JOANNA( THE BILL SAYS SO) BUT I DIDNT SEE

JOANNA WAS SO BAD AND UNHAPPY. SHE WAS MAD AT ME THAT I LEFT BAD TIPS!!!!! THE WORST WAITRESS I EVER SEEN!!!

champagnemandy

02/11/2007

Provided by Citysearch - 
Overall
Not all it's cracked up to be

I live right around the corner from Sarafina so I have passed the happy faces inside on just about a daily basis. Today, for the first time, I actually went inside for Sunday Brunch. The ambiance and decorations are nice, but the service was terrible and the food was mediocre. Sarafina has a pretty big reputation in Midtown west, so I was expecting excellent service. Unfortunately, the service was average to poor for NY. The bus boys came by at least four times during the meal trying to take away our food before we were finished. One bus boy actually took away my date?s tea cup before he was even able to pour the hot water in. In the same fashion, the waitress seemed to be bugging us constantly and didn't seem to care if she was interrupting a great conversation. And although the restaurant was just about empty during the late hours of brunch, she tried to rush us out. I had strawberry/banana pancakes, which were ok, but nothing fabulous. My side of bacon was overcooked.

This is an OK restaurant that has the potential to be a good restaurant if you happen to catch it on the right night with the right waiter. But beware; it is not all it?s cracked up to be.

dan0581

02/02/2007

Provided by Citysearch - 
Overall
Great Restaurant

Serafina has a great reputation, and I cannot understand why anyone would ever have a bad experience here. The food is always good and the setting is lovely. For Lunch or Dinner you cannot go wrong!!

tallyho8

01/05/2007

Provided by Citysearch - 
Overall
Worst customer service and DIRTY

I frequent the Serafina's in New York alot, however my first visit to this particular location of Serafina was awful! The service was slow, the waiter was unattentive (I had to ask for water refills each time), and worst of all, it was very unclean. Now I am not usually one to complain, but every piece of silverware and glass either had dried or wet food on it. My family and I were so grossed out we couldn't even finish our meals. Finally, I was waiting for about 10 minutes outside the women's room (yes, there is only one stall) and when the person was finished out comes a MALE WAITER from the restaurant. Definitely do not come to this location of Serafina. However, I would highly recommend the Serafina's on Madison and Lafayette.

kc22

12/19/2006

Provided by Citysearch - 
Overall
Awful service!

I have dined at Serafina a handful of times at this same location and have always enjoyed the food despite the average service. I often take out-of-towners since it is a nicer restaurant but moderate prices it seemed to be a great destination. After this past experience, I will NEVER go there again. On December 2, I had 4 of my younger teenage cousins in town and wanted to treat them to a nicer dinner after seeing a 5 pm Broadway show. We had the server MONIKA at table 31 (I kept the receipt!) and have never been treated so rudely or ignored. We were seated directly next to the waitress station so it was not as though she could have forgotten about us, but would just walk by as we tried to flag her down. We never got bread and the water came out with our entrees despite our constant pleading for water and drinks. One of the meals came out 10 minutes after the others had which was akward. Needless to say, I will not be recommending this restuarant to anyone.

ciboevino

11/24/2006

Provided by Citysearch - 
Overall
worst food and service

just bad......everything! The place just doesn't have a caracter. It is an turist trap and a seen for people who doesn't know beteer. They give you a fruit juice sangria in small glass for $9 and when you go to the table the risoto will be over cooked not tasty, small and $24........and you can't complain becouse nobady cares.

latinjewel98

11/14/2006

Provided by Citysearch - 
Overall
What a joke....

i will have to agree with most, this place is simply the worst. I came to this place since, like many restaurants look nice on the outside. I was right, the place has nice decor but very uppity staff. Very shallow I must say. Anyhow, first ordered cheese ravioli.. Literally they broght me like 6 raviolis $14. A can of Chef Boyardee brings more. I thought it was all a joke. Then since I was hungry ordered the roasted chicken which was burnt. Just horrible food. I just kept eating the bread. The bill, horribly expensive. I think this place is over rated and over priced. Its like a block from my job but WILL NOT go there again!

nycdyner

10/03/2006

Provided by Citysearch - 
Overall
will not go back

the food at serafina is decent but i would never go back after my experience there. the place has evidence of not being clean. it was the most disgusting dining experience of my life!

juanlespins

08/18/2005

Provided by Citysearch - 
Overall
Serafina Broadway has left me in an awful mood

My pizza looked and tasted like matzo with some old caked on Ragu sauce and garlic salt on top and the caesar salad with chicken looked stale and pale to me with very tiny pieces of cut up chicken that may have been left over on some diner's plate and this was thrown on some iceberg lettuce. To me Serafina is a low-quality, petty restaurant where there is no joy in eating. However, the water was good and the server was nice. We ate at the bar so the server didn't have far to go as she was behind the bar and the food was handed to her. I hope the owners of Serafina celebrate their ability to fool the diners who eat there. This is definitely a place for tourists who don't mind spending a lot of money and not getting any value.

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