Schumer's Wine & Liquors
59 E 54th St, New York, NY 10022
Price Range : Average
Bike Parking: Yes
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06/27/2011Provided by Citysearch -
I am truly surprised to have read the 6/25/08 review above. My experience couldn't be more different. I shop at Schumer's in person occasionally, and sometimes I make orders for delivery over the phone. Since the first day I walked in there, I have never had to tell them my name. They know what kind of wine I like. They have frequently made recommendations that have been consistently wonderful. The staff on the telephone also know me, even though I call maybe once or twice a month. When I come home from work, the wine is always there and always good. Prices are lower than any other wine store in the area that I know of, and if you want something special, they can get it for you. Schumer's is a wine store staffed and operated by people who know and love wine. I highly recommend them.
Just had a very succeessful transaction with them despite the previous review. I asked them about it and they said when they explained that crossing out numbers on the slip can invalidate the sales slip, the patron became obstinate which triggered the unpleasant interaction.
06/25/2008Provided by Citysearch -
I URGE you not to shop at this wine store on East 54th street between Madison and Park.
Before last night's Philharmonic concert in NYC, I stopped into this wine shop for a couple of bottles of wine - I work around the corner so its pretty convenient and frequented by many of the finance professionals who work in the area (myself included).
As I typically do when shopping, I crossed out my credit card number on the receipt, except for the last 4 digits. The manager of the shop began to yell at me, telling me how I had no right to cross out my credit card number, how I didn't even ask him if I could do it, how his is a legitimate business and practically threw me out of the store. He didn't give me a chance to explain, nor did he explain. It was just a sudden beratement - he was very, very angry.
I don't care if this store is the most convenient for you, please don't shop there. I am a professional woman, well dressed and educated, not some slob off the street. I expect to be treated with respect and consideration while shopping, the same treatment I extend to those working in the service/retail industry. I also expect to have the RIGHT to protect my personal, financial information like my credit card number, without being berated in a store by the manager - yelling at me and treating me as if I'm a criminal.
I URGE you not to shop at this wine store. Patrons should NOT be subject to this kind of treatment nor should the owners/managers profit off of this kind of behavior.