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Regular Hours

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Full service medical, surgical, dental, boarding, grooming, & supplies facility for animals serving the Washington Heights area.
Categories
Veterinary Clinics & Hospitals, Pet Services, Veterinarians, Pet Boarding & Kennels, Pet Grooming, Veterinarian Emergency Services, Veterinary Specialty Services
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RosemaryCruz99

09/15/2010

Provided by Citysearch - 
Overall
He's a Girl

Wow what a funny visit! The doctor told me my pet was a female after I believed he was a male!! I loved the attention and professionalism. Good Prices, Appointment available anytime. I liked the secretaries very much. Now I have to change his name from Paul to Paula!!

Leila Schauber

09/04/2010

Provided by Citysearch - 
Overall
Beautiful Place

I was just at this clinic at 11am with my dog Sophie Schauber for her first visit. We would like to thank them for their services and the manner in which the staff attended all our and Sophie's needs as soon as we entered the clinic. We loved the professionalism of the staff and we will be proud to recommend this clinic to all our family and friends.\nKeep the good work!\nAnd I love the fish tank!

Jules2010

09/09/2010

Provided by Citysearch - 
Overall
what a joke!

I pride myself in being a good pet owner and super polite client but this so-called vet- J. ramos was so blatantly unprofessional during my last visit. I find him arrogant and suffering from Napoleons complex-always rushing thru the exams with my pets and does not have the patience to really explain what the problem and solutions are. He speaks loudly and over you and not clearly. He acts like he does not want to be there to explain to you. Any pet owner knows it stressful enough that your pet is dying or very sick. My pet is both. On our last visit this man's behavior became totally unacceptable. In the middle of my explaining to him how i fed the medicine to my dying dog, something sets him off and he over-reacted with what I was saying-screaming at his office manager, gets up, CURSES and storms out of the waiting room. That is not the sane actions of a adult man! He behaved like a child with a temper tantrum maybe because he had a bad morning or personal problems? I dont give a damn! It was UNACCEPTABLE! I have paid thousands of dollars to his establishment. Some amount I question he just tacked on. But I paid it to get my pets better. whole weeks of my paycheck. My main concern is to get the care needed to get my pets better. Clearly J. ramos has anger issues and should not pretend to be a compassionate healer of animals. his job is to provide and correct diagnose and then offer treatment. It is not a matter if doesnt not like the owners but be a PROFESSIONAL! No one should be made to feel how i felt that morning like i was at his mercy because my pet is dying and needs care. I did not go there to be cursed at. His office manger kept apologizing for his unnecessary outbursts but I have lost respect for this person and most importantly trust in his competence. It left such a bad taste and memory that i will no longer require his half-ass services. It is a shame because the ladies at this office are very nice and loving to the animals, hopefully they will not learn to be like this clown.

MichaelMcNally57

02/04/2011

Provided by Citysearch - 
Overall
CLINIC YOU CAN TRUST!

I'm disabled person, but I always can count on this clinic. Everytime I need to bring in one of my cats,I just call and Dominic,one of the technicians, comes to pick up my cats, Dr. Ramos and his staff have been my vet for many years and I really trust and I will recommend them!

joshkoi

04/22/2010

Provided by Citysearch - 
Overall
don't take your cat or dog there you will regret it

wow i cant believe how bad and aggressive these people are omg..i took my pet in march this year for small surgery and they perform it ..it cast me $800...one week later my cat is still sick and they decided to do second surgery but wait it is exactly the same procedure that they perform week before ...after 2 surgery's and $1600 my cat is still with same problem ..i decided to take it elsewhere and new veterinarian is telling me why did they do second procedure coz it was unnecessary and torture for cat ..my cat went through 3 surgery's coz of them now i am disputing second charge and going to small court coz they don't deserve to be there ..they don't help animals they torture them that is there motto

evanokeefe39

11/14/2010

Provided by Citysearch - 
Overall
Hippty Hop!

I've been to other vets in the city and this one is by far the best. My little rabbit Bugsy wasn't feeling well and to my surprise when Dr. Ramos took a picture on her body we found that she was pregnant! I can't believe she was sold to me this way!! anyway now I have 3 little babies, I will recommend this clinic because they are very professional and have moderate prices. And you should see what a cute cat they have, his name is Batman.

Sao Paulo

05/20/2010

Provided by Citysearch - 
Overall
I was treated with care!

I have a snake Python that got some different colors in the skin and he couldn't shed and didnt wanna eat. The doctor found out that the problem was very simple it was low humidity in the tank. I just spray with warm water and now Sandy is doing much better.

Ru 5up

04/03/2009

Provided by Citysearch - 
Overall
Comfort Feeling

Was after hours when my pet injured his foot at the park. I called Riverside Animal Clinic even though they where closed, they told me to rush in. They treated my dogs foot, which was bleeding, and treated me with care and respect. Because of this I will only go to this clinic.

tailey

06/17/2009

Provided by Citysearch - 
Overall
Close(by) but no cigar

I brought my cat in because he swallowed a small bit of onion that is supposed to be poisonous. The receptionist presented me with a long list of suggested treatments, totalling to about $1200, and asked me to sign for consent. I told her I needed to speak to the doctor about these items before I would sign, and she cautioned that there wasn't much time--they needed to begin treatment soon. I told them I would consent to the emetic and the charcoal (does charcoal even bind to onions?) Then the doctor came to speak to me about the other treatments in the same hurried, gotta-save-your-cat-NOW sort of way. \nBut it as it turns out, none of the others were that necessary. I escaped with only a $250 bill and a cured cat.

Berm

01/17/2010

Provided by Citysearch - 
Overall
Great Practice

My cat felt so comfertable at this practice, I myself was surprised. Having a fiesty kitty, I'm usually weary about bringing her out. Since I already buy my cat food their I decided to ask a couple questions and was advised to come in just for a routine check up. My kitty is a happy healthy fur ball and I'm happy I had a wonderful experience here. Since my visit the doctor has been available at any time to answer my random questions, I worry a lot having an older kitty.

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