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Phone: (212) 951-7310
Primary Phone: (212) 951-7310
Fax: (212) 951-7310
Pookie and Sebastian
Bike Parking: Yes
03/25/2007Provided by Citysearch
I never ever write something but Pookie & Sebastian needs to be recognized for its great windows, product, price, collections, quality and even customer service. I am a fashion editor @ Conde and my dad is a CEO for a large high-profile designer/retailer in NYC and we were talking ""shop talk"" at dinner over the weekend and said how POOKIE & SEBASTIAN HAS IT ALL TOGETHER!! LOOK, PRICE, and QUALITY ALL the BEST!! We know this industry ""inside-out"" from Bergdorf to the Forever 21's Pookie has created the best mix in retailing! Everytime I wear my clothes from Pookie and get soooooo many great comments! All my co-workers get them too (and they know clothing too)! I just wore an outfit from Pookie @ one of the fashion shows in Paris and EVERYONE and MEAN everyone came up to me asking wear I got this outfit. I was covered from head to toe in Pookie including their jewelry. Hey, I got a comment from Karl. So, I JUST want to write this so PEOPLE know how great Pookie & Sebastian is from someone that has been in the fashion world for over 10 plus years! KEEP UP THE GREAT WORK!
03/24/2007Provided by Citysearch
Love!!! Love!!! Love!!! Pookie & Sebastian! This place is such amazing place to shop!! I have been shopping for over 5 years in NYC at all of there locations! They have it all together! Great quality merchandise @ affordable prices! EVERYTIME I wear something I always always always get complements!!! I cant say enough great things about pookie! GREAT style, prices, customer service, and energy!!!! If anyone ever says anything negative about them its because they didnt get there way! THUMBS UP for Pookie! ALL my friends, family, and relatives (from all over the states & world) love this place too!!
03/21/2007Provided by Citysearch
I have never ever done anything like this before, but I am truly bothered by what happened to me the other day. I went to Pookie & Sebastian and bought a dress. There were two labels in the dress, a Pookie & Sebastian pink label and a blue label with the dress materials listed. About 15 minutes later, I went to another store, and saw the IDENTICAL dress for a lot less money with two labels on it, one was a blue label with the brand name on it and the other was the same blue label found in the Pookie & Sebastian dress listing the materials!
I called Pookie & Sebastian and told them what I saw, namely the same dress with a different label which made it clear what they had done. I spoke to the manager and told him that I was upset by this and that I wanted my money back (they have a store credit only policy). The manager screamed at me on the phone that I was wrongly accusing them and that no matter how much I demanded, I would not get my money back and that I should never return to his store again and then he hung up on me. Needless to say he was extremely defensive and rude...
For me, the difference in the amount of money is not worth the aggravation or time of going back to the store to deal with this manager. However, I figured that it would not be too much of an effort to put the word out about what happened to me so that I can save you money and the awful experience of ever having to shop at Pookie & Sebastian again.
So do yourself a favor, do not shop at Pookie & Sebastian. You can buy the EXACT same clothes at other stores, for less money and you will not have to deal with the awful manager who I had the unfortunate experience of speaking with. This issue could have easily been resolved by him, yet he chose to embarrass himself by screaming at me and telling me not to come back to his store. Well, I can guarantee that I will not go back to his store and I hope that after reading this, you and your friends will not go there either.
02/20/2007Provided by Citysearch
Wow! What an incredible store!!!!! Several years ago I brought a pair of Blue Cult Jeans and have gotten several compliments ever since. This past weekend when I was in the city I brought a pair of Seven's and a cute tank top. The staff who work there are VERY HELPFUL and it's like shopping with your best friend. They know style, fashion and what looks good for your body type. I felt no pressure what-so-ever to buy anything and the person who helped me told me the truth on certain outfits I tried on. You might be able to go to another store but you will definitely NOT receive the same service you get at Pookie & Sebastian. If your looking for fashion, style and incredible service, I would highly recommend this boutique!!!
08/21/2006Provided by Citysearch
I am dissappointed with Pookie and Sebastian. Time after time I have gone to Strawberry or other small cheap discount places and see the exact same merchandise for $10-$20 that Pookie sells for $80 or $100.
Case in point, I tried on a dress at this cheap place Dejon by wall street. The dress was $35. The same dress is hanging in Pookie's window right now (on 8/21/06) for $128. Ever wonder why Pookie always puts their own tags in the clothing? Its because they rip out the cheap clothing label, so that you cannot see that the clothing is cheap stuff!
I just get really shocked how the store can get away with ripping people off. Just thought I would post this to let others know.
02/24/2006Provided by Citysearch
I love the clothes here, it's a small store but good variety. There is also an outlet store I believe it's either 2nd or 3rd ave where everything is cheap. I found an awesome skirt for $6. There can be some pricy clothes but not over the top. It's a very cute spot. Plus I have never had any problems with the employees there. Every time I've gone the girls have been very sweet and helpful.
09/10/2004Provided by Citysearch
I think that the customer service at Pookie is AMAZING, the girls are friendly and honestly give great advice on whether an outfit looks good or not, this is esp. good when shopping w/o friends. However, the clothes are the same ones that are at joyce leslie, forever 21, and strawberrys. I saw a poncho there that was over 100 and found it at a local store on broadway for 25. Also, the earrings are serioulsy the same as the ones sold on the street for 40 bucks cheaper. I do think that the name brand jeans are great. However, u mainly pay their high prices for great service and a cute botique environent, not quality.
04/30/2004Provided by Citysearch
Every time I've been there, I've waited no less than 20 minutes for a dressing room while OCD girls from Long Island and the like tug on and admire themselves. I figured that since the moved to a bigger location (now on 78th and 2nd Avenue), the problem would be over. Nope. I was just there today and waited over 20 minutes. I don't think I'll shop there anymore because of that. The clothes are okay, but like other people have said on this board they're not great quality -- they often look and fit like cheap stuff you buy at Strawberry's. You have to try stuff on, or you're sure to buy weird fitting junk. Not worth it when it puts you in a rotten mood.
03/27/2004Provided by Citysearch
Beware of certain Items sold in Pookie, I bought a top there for $100 and found the same exact top in Strawberry's for $9.99. I recently spotted several other items sold at Pookies at Straweberrys for under $20. Since Pookies puts their own labels in, it is very likely they buy the same brands as some of the 'cehap' stores. However if your looking for COH or Seven jeans, this is the place to go. Big selections!
I shop at there store on 36th & 3rd. But now before I buy something I like there, I check Strawberry's first!
03/14/2004Provided by Citysearch
Wonderful selection, trendy and (kinda) affordable, this shopaholic's favorite boutique in new york! And they recently expanded their fitting room area, so all the better. Only warning --- no returns, only merchandise credit, so make sure you really want those $125 jeans...
09/25/2003Provided by Citysearch
I used to shop at bigdrop a lot, and then one day on my way home I saw pookie and sebastian..and decided to go in and take a look...well I'M SO GLAD I DID! cuz I've found my new favorite store...their stuffs are incredibly cute , sales people are friendly, and the price's unbeatable! oh but, they don't carry a lot of XS sizes...so if you're petite like me, you probably have less choices in the store.. but overall it's a store I'd give an A !
07/31/2003Provided by Citysearch
I found out about Pookie & Sebastian from my roommates and after my first visit I was in love. The clothes are awesoms and most are under $100. My main complaints are that at times the clothes seem not to be constructed very well (loose seams) and the staff is very rude. I am pretty much ignored ever visit. Wheover keeps getting great customer service must have ""rich"" written on their face becsuse I certainly have received no such treatment. Overall though it's a great place to shop.
07/10/2003Provided by Citysearch
I am so glad I found Pookie & Sebastian. I was standing in line for the movies downtown and in line I keep seeing these pink adorable bags that said Pookie & Sebastian. I finally went up to this girl and asked her what is Pookie & Sebastian. She stated that this store is her favorite store and offers the best clothes in NYC! WELL she is right! The clothes, prices, and quality are unbelivable! All I can say is I am glad I found such a great store!
06/29/2003Provided by Citysearch
I love this store! They have the most unique items you cant find ANYWHERE! I have so much fun at Pookie! They have the BEST CLOTHES, BEST QUALITY, BEST PRICES, and most of all BEST CUSTOMER SERVICE! I tell everyone about this store! It really is an amazing store!
06/25/2003Provided by Citysearch
some clothes (the name brand ones) are of course great quality but when you get to the ones that are a no name label but adorable top or has their cheesy ""Pookie & Sebastian"" label on it ( which i doubt they designed and made) it is terrible quality not to mention the fact that low end stores such as Forever 21, Wet Seal, Joyce Leslie, etc will carry the same if not similar shirt, this store is so over priced its insane. the accessories you can find from street vendors for half the price. i own alot of things from this store and most of them fell apart or get a bad texture after a few wears. my suggestion, if you are going to pay a high price get a brand you can trust, not one that they pay 15$ for and sell for $75. final word RIP OFF!!!!!
06/21/2003Provided by Citysearch
I had the best time at Pookie & Sebastian. It offers the most fashionable items at great prices! The atmosphere is so comfortable and pretty! The customer service is the best in NYC (this means alot)! This pretty store offers full quality items at great prices! I told all my friends in the fashion industry about Pookie since they always love my clothes!
06/20/2003Provided by Citysearch
I had the greatest shopping experience EVER! I had heard about this store from a girl at the Mercer Kitchen when I asked her where she got her AMAZING top & earrings! She said ""Pookie & Sebastian its her favorite store!!"" Well, its my favorite store too! Their clothes, quality and customer service are the BEST! Really the Best! You cant say anything ""negative"" about this store! They have everything right!
06/08/2003Provided by Citysearch
i am so glad that a Pookie & Sebastian exist in NYC. This the type of store that is needed. The styles are amazing and so different! The prices and quality are EXCELLENT! And most of all the customer service is phenomonal. Everytime I wear something from Pookie I always get sooo many compliments. PLEASE open more stores! You have is ALL! Keep up the great merchandise and atmosphere!