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Hours

Regular Hours

Neighborhoods
Murray Hill, Midtown Manhattan
Categories
Nail Salons, Beauty Salons

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Reviews

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lesaalma

05/31/2011

Provided by Citysearch - 
Overall
Awful

I'm not going to go relive the story by writing about it because it will make my blood boil again. They were extremely rude to both me and my husband. It was shocking how unprofessional and apathetic they are there. It was by far the worst man and ped I have ever had and the rudest service. DON'T GO.

I'm only putting one star because citysearch won't let me post this if I don't mark at least one.

zarj

01/20/2009

Provided by Citysearch - 
Overall
Lacking Professional Courtesy

I?ve been to Nail Niobe quite a few times over the past several years and always had a good experience. Yesterday, I went in for a manicure and pedicure and the experience was less then satisfactory. The woman raced through my manicure and pedicure and when she was scrubbing my feet dropped the brush on the floor and decided instead of getting a new brush she was done after spending all of 10 seconds on each foot. The massage on my hands and feet was obligatory at best, more like slapping lotion on my legs and hands and calling it a day. Being unsatisfied with my service I tipped 11% and after I received a 10 minutes shoulder massage the woman came up to me and expressed to dissatisfaction in her tip and said that standard tipping is 15-20% after a few words she reached for my wallet in my bag and handed it to me for more money. I?m extremely disappointed in the service of the salon and will never return or recommend it to my friends.

spers

06/25/2007

Provided by Citysearch - 
Overall
Lacking in service, quality and professionalism - move on

I have used many nail salons in the city in the past 6 years and my experience with this Nail Niobe salon this past Saturday was by far the absolute worst. I went into the salon for a simple manicure and pedicure. At a cost of $35 for the combination, I expected a decent foot and/or hand massage - but what I received was obligatory at best. The salon was not crowded but the technician rushed through the job as if there were 10 people waiting to be serviced. Finally, and the absolute worst part of the experience, was that the technician complained about the fact that I tipped her 15% instead of 20%, which she claimed was customary and expected. When I pointed out that she cut me with her rough nail filing technique she continued to complain that she should still receive a better tip and asked me if that was the way I normally tipped. When I told her I tipped in relation to my service her face took on an annoyed expression and she rushed through the polish portion and complained to the other technicians (albeit in their own native language). I was flabbergasted by this technician's audacity, by the lack of service and by the condition of the salon - I saw one technician throw the remains of the liquid in her carry-all cup into the basin used for pedicures. I would never use this salon again and would not recommend it to anyone else.

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