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02/04/2011Provided by Citysearch
Food was all right but staff is rude. Our group of 8 got kicked out right after dessert. When we made the reservation we weren't told that we would have to leave at a certain time because of another, later reservation. Instead staff refused to take any more orders and forced us to leave. Very rude and will never go back.
06/15/2010Provided by Citysearch
I was really disappointed with them. My son ordered a lasagne ($12) and they told him there was a $15 minimum delivery fee, so he just ordered a garlic bread, to pad out the meal. It turned out to cost $7 for 3 dried, tasteless and tiny pieces of bread. They were so awful that if the restaurant served them for free I would be unimpressed but to charge so much, it was a deal breaker. We won't be ordering from them again.
03/31/2010Provided by Citysearch
Went to Max after we tried to walk into Locanda Verde and were shut out. Decent Italian food - we both had the house pasta special, which was surprisingly sweet and unusually tasty. All the plates were under $15, which was refreshing. Service was good, atmosphere was romantic. Will def go back - especially since there was no wait. Good neighborhood place for an impromptu bite.
02/06/2010Provided by Citysearch
The pasta with Lamb Ragu was pasta covered with red sauce. No lamb to be found. Glasses of wine consist of 3 oz's of wine but not a diminished price. Two sips and you are on to the next glass. the former European servers are now mostly Mexican staffers. I would compare it more to a Pizza Place at St Mark's or Sheridan Square. It has sunk very far, very fast. I am saddened to say this since I used to love the place.
01/03/2010Provided by Citysearch
Eating in or delivery is an equally bad experience. The food has gone down hill. Ha!....they do not even send parmesan with the order because ""all our dishes are finished with parmesan so there is an extra charge!!!!"" oh my bad. The food is terrible as well now. The attitude and absurdity of the service combined with the overly salty and soggy food have been a terrible disappointment. Max use to be one of our favorite places but it is no longer. Oh, and the funny thing is when my 7 yr. old daughter asked for parmesan for her pasta dining in...we were warned it would be an additional $2 charge. Since when does grated parmesan not come alongside a pasta dish i asked? well, the answer is at Max in Tribeca! the waitress had the audacity to tell me it is ""normal!"" Am i missing something? are times really that tough?
There is nothing normal now about the terrible experience of dining at Max or ordering delivery. What a shame max has gone so far downhill. The owner should know what is happening but the staff does not want to pass any complaints or constructive crticism along. Wonder why...hmmmmm.
Don't waste your money or time on Max. It ain't what it used to be and has been bad for close to 10 months and just when you think it cannot get any worse it does!!!
03/04/2009Provided by Citysearch
Randomly picked this place after walking around Tribeca with my parents and boyfriend last week. It was pretty empty for a saturday around noon so we were seated right away at a great table on the ""second floor"" overlooking the restaurant. service was great - our waiter suggested a fantastic wine that we loved. food service was evenly spaced out so you didn't feel rushed or that you were waiting too long for your next course. bread for the table comes with a delicious crushed tomato with olive oil creation for dipping. The gnocchi were fantastic, as was the lentil soup of the day. sandwiches could use some more flavor - but you don't go to an italian restaurant like this for a sandwich. all in all i would highly recommend it - waiter even wrote down the name of the wine for us as we were leaving. i could see how it would be loud/slower service if it was crowded/peak time though.
11/11/2008Provided by Citysearch
Unfortunately I did not have a good experience at Max. Although the food was ok the service was not. I was recommended to go to Max by a friend, and decided to go there on a Friday night with my friends. Our food took too long to come to the table and one of our dishes was cold. Although our waiter was nice and polite, when we ask to speak to the Manager to inform him about our complaint with the food, he literally did not apologize ( I was not sure If he was the manager since did not look like). This is not a good customer service and at least the Manager should be polite and understand the situation and APOLOGIZE at least.
03/06/2008Provided by Citysearch
I was some weeks ago for dinner on a Thursday night with my date and we did not really had a good experience. The food was good but nothing else.
The only table available for us was next to the door, so we asked for a different table. They told us that we could wait at the bar or sit next to the door. When we were deciding, alll of a sudden I heard someone saying in Spanish: ' If they do not want that table, tell them they can leave...' . Good for me that I am Colombian, and Spanish my native language. I decided to stay anyway, and give it a try. But the service in general was poor, the music too loud as well. I thought the person who made that comment was the buss boy or waiter, but finally I found out that the person who make that comment was the Manager of the place, which is even more surprising.
03/05/2008Provided by Citysearch
My boyfriend and I went to the Tribeca location last night and had the best time! We got to sit upstairs at a romantic little table that overlooked the restaurant. They have a great wine list with really reasonable prices and their Gnocchi was better than I remembered it when I had it at their East Village restaurant. I would highly recommend going here if you are looking for fresh Italian food and wine in NYC!
12/14/2007Provided by Citysearch
The food is okay but we went for our office holiday party and the service is pretty abysmal. First, they would leave the table before taking everyone's orders and then come back all bothered and impatient when we pointed it out. Second, when the waiter poured our wine, he poured really full glasses for the first 4 people and none for the other 3 that were drinking. More annoying and unacceptable is that they made us leave literally 2 seconds after we paid the bill. Half of our party still had full glasses of wine but they said they ""needed the tables"" for their non-existent waiting guests. The bus boys were really nice, but the head waiter, didn't get his name but he looks kind of like Madonna's baby-daddy, was horrible. Enough so that he really put a damper on our holiday party.
Phone: (212) 966-5939
Address: 181 Duane St, New York, NY 10013
- General Info
- High END italian AT super affordable prices.
- Email Business
- Payment method
- amex, master card, visa, all major credit cards
- Price Range
- Downtown Manhattan, Tribeca
- Other Information
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Family Style, American, Italian, European, Continental, Pizza
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
Good for Kids: Yes
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