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Business Description
At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! New VCA patients are eligible for a FREE First Exam - a risk-free opportunity to learn what makes VCA so different. We’re looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!
Hours

Regular Hours

Services/Products
Our hospital offers a wide range of general and specialized medical treatments and services including: • Advanced Care Services • Allergy & Itchy Skin Relief • Diabetes Treatment (Canine & Feline) • Diagnostics • Diet & Nutrition • Disease Treatment • Flea & Tick Control • General Care • Heartworm Disease Treatment (Canine & Feline) • Internal medicine • Medications/Prescriptions • Parasite Control • Pet Wellness Exams • Physical Examinations • Preventive Care • Primary Care • Puppy & Kitten Wellness • Senior Pet Wellness • Spay & Neuter • Vaccines & Vaccinations • Weight Loss Programs Please call us today to review your pet’s medical and health issues and how we may be able to help!
Brands
(646) 678-4395, wellness
Payment method
amex, discover, master card, visa
Location
VCA operates nearly 600 animal hospitals in 42 States staffed with hundreds of experienced veterinarians.
Neighborhoods
Upper Manhattan, Upper East Side, Yorkville
Amenities
• Caring for your pets the way we care for our own • Convenient, affordable, preventive nose-to-tail care (VCA CareClub) • Educational opportunities for pet owners • Free First Exam for all first time pet visits • Healthy Pet Magazine • Home Delivery of Pet Medications • VCA Big Pet Project • VCA Quality Care Program
Other Email

Categories
Veterinarians, Pet Services, Veterinary Clinics & Hospitals, Pet Grooming, Veterinarian Emergency Services, Pet Sitting & Exercising Services, Veterinary Specialty Services, Emergency Care Facilities
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Reviews

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themer219

02/20/2004

Provided by Citysearch - 
Overall
stop don't go

stop, don't go there, they are over priced, don't really care about pet or owner. arrogant doctors, arrogant front desk staff. they charge late fees if your late. might tell you your pet has cancer, but not before they do any type of test... several hundred dollars later it might only be a bacterial infection? Stop don't go...

ArthurCordero

11/27/2008

Provided by Citysearch - 
Overall
An employee at Manhattan Veterinary Group

I am an employee at Manhattan Veterinary Group. I am the client service coordinator who works the front desk. I read the comment made by vpellsmo and I have to interject here. I am not sure this has even happened at our facility and may just be an attempt from ex-employees to tarnish our practice. We take pride in our customer service and we try to go above and beyond to assist our clients. If this incident were to have happened, our manager would have been notified about it and th issue would have been rectified. furthermore, the information given does not sound like certain practice procedures we would have taken. The reason I wrote this is because I work hard at my job to make sure people are happy with our services.
Thank you for taking the time to read my response.

vpellsmo

09/26/2008

Provided by Citysearch - 
Overall
Customer Service?

Let me preface this by saying that it has taken me months to write this review, and I know that the dr. to which I am referring is no longer there. That said, after we were told to come in for bloodwork for parvo testing (and waiting 1/2 hr for this appt), we were asked by the dr. why we were there, because we didn't need the test after all! We told her that we were told to come in for this appt, and showed her our last bill/record of services needed. She barely apologized for the incorrect info, and made it seem like we had inconvenienced her! Moreover, when we asked her to look at a scratch that our dog had near his eye, she told us we ""needed an appt for that""! Obviously we had one, since that is why we were there, but she corrected us and told us that we had an appt with a ""tech"" for bloodwork (which is not what I was told when I made the appt), and walked away. This place was a 2 dr. practice, and what was really hilarious is that we found out shortly after that our fave dr. (who we wanted to see in the first place, but was unavailable) was ""let go"" and they only had that moron left! Don't know anything about the new dr. on staff there now, but I don't think I want to even bother finding out. Going somewhere else.

JamieYC

03/08/2008

Provided by Citysearch - 
Overall
Great Vet. Office and Great Staff

I Love Manhatten Vet. Group! Our vetrinarian is and the staff are wonderful. We never feel rushed and we get all our questions awnsered. Very patient and knowledgeable. They also really attend to our dog and he is not the easiest.

manhattanresident

09/13/2006

Provided by Citysearch - 
Overall
If you love your animals, DO NOT bring them here!!!

We took our two cats here to get their follow-up vaccinations and the veterinarian gave both of our cats the wrong vaccinations!! Had they used live vaccines, our 5 year old cat would have been extremely ill b/c she had just received that vaccine a month and a half prior to our follow-up visit!

bobsan_23

09/17/2006

Provided by Citysearch - 
Overall
A vet without a microchip scanner

This place thinks more about getting your money than most. They do procedures without informing you of extra charges. Their head vet knows NOTHING about dog travel to Europe. When filling my dog's microchip number on the paperwork I would need to supply them with a microchip
scanner?!@@#$# WHAT! YOUR A VET OFFICE!!

bobdi

09/26/2006

Provided by Citysearch - 
Overall
Caring, Smart, Wonderful

I have nothing but wonderful things to say about the Manhattan Veterinary Group. From the minute I walked in the door I was greeted with warmth by the front office staff. The doctors are very competent and focus on what is best for my cats....not their wallets. They gave me options and always keep me posted on what it will cost...I don't know what the last reviewer was talking about with ""no microchip scanner"" - they had one when I was there and the doctor understood the ins and outs of European travel. I will continue to take my cats and any future pets to this great hospital.

sini427

09/29/2010

Provided by Citysearch - 
Overall
Doubt the story!

My family had been using MVG for about 30 yrs. We have known nothing but first rate service and care for our 4 pets who they have treated. In April, we had to put down our cat Russ who was just about 19 yrs. old. The entire staff, from Rosa who greeted me this day as I entered to Dr. Julie Horton and her assistant (who I apologize to for not knowing her name) was as courteous and professional as one would expect. They made losing Russ that much easier for me. The way that they handled him as they set him up for the procedure was much appreciated! Two days later, my family received a condolence card from the staff at MVG that was signed by everyone present that day. We'll never take our pets to any other hospital, they have earned our trust. On another note, I read the review that someone libeled Arthur with. I have known Arthur for a few years now and have NEVER, ever felt disrespected or that I was bothering him at any time. This description MUST have come from some disgruntled person who just couldn't be satisfied no matter what MVG did for them. One other note about Russ. Over 3 years ago we brought him in because he was listless, we thought that we were gonna have to face the inevitable. There was a Dr. Alexander who took care of Russ' condition and 'brought him back' to us for 3 more years, you cannot put a price on the things that MVG has done for my family!
THE SINISCALCHI FAMILY

nycandmpls

10/05/2005

Provided by Citysearch - 
Overall
Lost touch with pets/patients and their owners

I agree with the other review. I really wasn't happy with anything about this place. The veterinarian seemed almost out of touch and inhumane. I wasn't looking for my hand to be held but for simple communication and honest advice. What I got was an increadibly expensive bill for a sub-par, unnessesary and painful surgery performed on my dog. I really wish I would have never brought my dog there and after going to a great new veterinarian the difference in treatment and care is astounding. It's really unfortunate...

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