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BBB Rating
A+
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Hours

Regular Hours

Brands
Bentley
Payment method
cash
Neighborhoods
Gramercy Park, Midtown Manhattan
Categories
Limousine Service, Shuttle Service, Transportation Services

COUPONS & DEALS (1)

Reviews

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Jacob K.

07/15/2016

Overall
Expertise
Professionalism
Promptness

Ordered a gorgeous white limousine to the wedding. This company found on limo-scanner All the conditions satisfied. The prices here are affordable, the service at the proper level. There were no problems. As promised, a limousine was waiting for us at our house. Clean, without a scratch, with a polite driver. We were pleased with the quality of services.

Farley B.

04/21/2016

Overall
Expertise
Professionalism
Promptness

Ron and Jason at Madison Avenue Limousine are the best! They provided a number of vehicles from a 54 passenger bus to a Maybach for our "getaway car" for my wedding weekend in New York. Their vehicles are high end, brand new, and clean. They have a wonderful selection and are extremely organized! They arrived on time and were super flexible. We were given the names and cell phone numbers of each of our drivers which made things so convenient. Ron even showed up at our hotel to make sure everything was perfect for our guests when loading. I would use them again in a heartbeat!!!!

Ske E.

02/29/2016

Overall

Highly recommend Madison Avenue Limousine Service. Jim and Ron were very polite and response in email to all questions (we were flying into Newark from UK). We decided to opt for an alternative limo service to pick us up on arrival as they were a few dollars cheaper. However it didn't go smoothly so I decided to use Madison Avenue limos for the return trip from the hotel to Newark International. The service experience was top notch. The driver Guillermo arrived early and sat outside until we were ready. He was polite and 100% professional (very much a chauffeur service); the car was beautifully clean and seemed to be brand new. We arrived completely calm and stress free. We will always use Madison limos for future visits.

Melantha K.

02/22/2016

Overall

I received a payment confirmation with $200 more charged than agreed upon. I immediately e-mailed Ron (at 1am) and received his response that we would speak in the morning to discuss. Ron called me the next day and said that even though we did the extra unannounced stop and had the driver waiting for 45 minutes at pick-up, he would fix the bill as to our agreed upon price. Thank you Madison Ave Limo.

Overall

I've have many issues with other services, but I can't say enough good things about Madison Avenue Limousine Service. They were friendly and professional. They drove me from the airport back to NYC for a flight landing late in the evening. The driver, and my flight, arrived early. He met me right as I came down the escalator (they let me choose between having the driver meet me inside or curbside). The car was super clean and the ride was comfortable. I'm definitely going to use them again!

Elisa C.

01/15/2016

Overall

Courteous driver, clean vehicle. Made business visit to Manhattan much more pleasant and convenient .

mrran

01/31/2011

Provided by Citysearch - 
Overall
PROFESSIONAL, PERSONABLE, GREAT STAFF

I USED THIS SERVICE SEVERAL TIMES. NO MATTER WHAT MY REQUESTS OR TIME FRAME FOR WHICH I NEED THE LIMO -- THE GENERAL MANAGER, RON ROSSELLI, HAS BEEN ABLE TO QUICKLY ASSIST ME AND WORK OUT AN ITINERARY THAT WORKS BEST FOR ME. HE ALWAYS ANSWERS THE PHONE OR RETURNS MY CALLS WITHIN MINUTES. HE SUPPLIES THE BEST DRIVERS AND CARS. I WOULD SUGGEST YOU ASK FOR THE MANAGER FOR QUICK SERVICE, COMPETITIVE PRICING AND CONSISTENT CUSTOMER SERVICE.

AprilImage

08/16/2010

Provided by Citysearch - 
Overall
Professional, Fast, Accommodating‎

Wonderful limo service who treats you with white glove service even the first time. Refreshing change from companies who just treat you like another passenger

dodiscrazy

04/28/2010

Provided by Citysearch - 
Overall
Fantastic experience

Went to NY for a 50th birthday party and the limo was part of the fun. Jim helped with the pre planning and was very patient with my changes. I was very happy with the plan that we settled on. Our limo showed up on time, the driver was fabulous the perfect combination of professional and friend, the way she maneuvered that limo was totally amazing. She made sure we had a great time. If/when I need a limo in NY again I will use Madison Ave again.

hct

04/10/2009

Provided by Citysearch - 
Overall
Great limo for a special night out!

Reserve with Madison for a great night out! Super easy reservations, nice drivers and clean, spacious cars!

Omalley55

03/23/2009

Provided by Citysearch - 
Overall
Professional, Fast, Accommodating

Wonderful limo service who treats you with white glove service even the first time. Refreshing change from companies who just treat you like another passenger.

Ayeleeann

11/13/2008

Provided by Citysearch - 
Overall
A+++ Limo service HIGHLY recommend them!!

AWESOME! GREAT SERVICE! VERY PROFESSIONAL AND PLEASURE TO WORK WITH. I contracted with them for two events so far - one was for a bus for 55 people and an assistant to help direct this large group, as well as a private limo service a week later for a small group. Everyone in our company had great things to say about the experience and would definitely recommend them and use this company again!! A+++

CameronFX

09/07/2008

Provided by Citysearch - 
Overall
PHENOMENAL EXPERIENCE!!

I had an absolutely flawless experience with Madison Avenue Limousine!! Jim and Daniel were incredibly knowledgeable, friendly, professional, prompt, and accommodating throughout my entire experience. They made me feel valued as a customer, and their transparency on every detail of the contract put my mind at ease. No surprises, just supreme service and a fabulous limo!\n\nOur driver, Sal, was punctual, cheerful, friendly, and accommodating!! We were out in NYC celebrating a birthday, and we really wanted to cruise the city and stop at a few hotspots. He gave us a perfectly timed tour of the city, and he did it with a big smile. He cleaned the limo for us, and stocked it up with extra ice and a cooler. Between the gorgeous Infinity limo, and Sal - we had SO much fun! And when it was all over, there were no surprises on the final bill.\n\nI HIGHLY RECOMMEND using Madison Avenue Limousine. You won't find a friendlier crew, a more stress-free experience, or a more beautiful limo! Excellent service the entire way through!\n\nTHANKS!

sjmcmill

08/18/2008

Provided by Citysearch - 
Overall
Personal and perfect - more expensive but DEFINITELY worth it.

Bottom line: DO NOT be deterred by the slightly higher price of Madison Avenue Limo. Chances are, when you are renting a limo, it is for a special event that you want to go EXACTLY as planned. When you choose Madison Avenue you can be assured that it will be perfect in every detail.\n\n\n\n\n\n\n\n\n\n\nI recently proposed to my girlfriend on a trip to NYC. I had a complicated, multiple destination evening planned and wanted the limo and the entire evening to be a complete surprise. I had called other companies but after speaking to several I just wasn't confident that they were going to be able to deliver exactly what I wanted. Then I talked to Daniel at Madison Avenue. From our first moment on the phone I was confident Madison was what I was looking for. Madison was more expensive than other companies, but for such a special occasion I thought it was worth it to be confident all would go precisely as planned. It turned out to be a great decision. I contacted Daniel via email on several occasions prior to the 'big event' with changes to the itinerary and other details. He was always willing to alter the plan and was meticulous in ensuring it was carried out to perfection, down to the last detail. He even made suggestions, including an post-engagement night-time drive through the city with champagne, which ended up being a highlight. On the big night, all went exactly according to plan. The limo was beautiful, the driver punctual, friendly and attentive. I was able to sit back, relax and enjoy myself. After the proposal, the driver was nearly as excited as we were. We could tell he was sincerely happy for us. I also found out later that Daniel had personally watched the surprise pick-up from across the street, just to make sure the evening started well. He had also offered to call and confirm my reservations for the lounge and restaurant that were part of the evening and, having connections at each, was able to help me request a preferred table.

sanderspeirce

08/04/2008

Provided by Citysearch - 
Overall
Phenomenal customer service; attention to detail

I proposed to my girlfriend in JFK airport and had a limo pick us up to whisk us away to several destinations. Obviously, this was an incredibly important evening, and it was important that every last detail was worked out and followed through precisely. Jim Monahan, the owner of Madison Avenue Limo, was incredibly patient and generous with his time in helping me plan for this occasion. The driver, Eric, was courteous, agreeable, and on time. The limo was stocked with Veuve champagne just as I had specified, and Eric knew all the stops (and timing) without having to be reminded - which contributed greatly to the elegance and suspense of the evening. \nI had called around to several other limo companies before settling on Madison Ave. While the other companies were all similarly priced, Madison Ave had a level of customer service, attention to detail, and agreeableness that made them the clear first choice for me. \nHighly recommended for any special, memorable occasion - these guys will get it right.

Pattyoh330

07/11/2008

Provided by Citysearch - 
Overall
Best Limo Service

You don't have to worry about anything from cars, to service, to personnel when using Madiison Avenue Limo service. Friendly , prompt, reliable service. I used them for a wedding and they gave me good advice so that I didn't spend more than I had to and the service was excellent. They go the extra mile for you (pun intended)

MichelleFatima

03/05/2008

Provided by Citysearch - 
Overall
Good service and on time

Madison Avenue Limousine's excellent selection of luxury vehicles:\nProviding service for airports, sightseeing, all business & social functions, and long distance trips. Delivering reasonable rates, the safety and privacy of a Lincoln Towncar Sedan, or a Deluxe 6, 8 or 10 passenger stretch limousine driven by a friendly and licensed chauffeurs

MichelleFatima

03/05/2008

Provided by Citysearch - 
Overall
Good service and on time

Madison Avenue Limousine's excellent selection of luxury vehicles:
Providing service for airports, sightseeing, all business & social functions, and long distance trips. Delivering reasonable rates, the safety and privacy of a Lincoln Towncar Sedan, or a Deluxe 6, 8 or 10 passenger stretch limousine driven by a friendly and licensed chauffeurs

flyeti

02/27/2008

Provided by Citysearch - 
Overall
Outstanding Service

Jim and his incredible team did a spectacular job with my 200+ attendee group. The arrival and departure transfers were flawless. Madison Avenue Limo went above and beyond with executing our group movement from the hotel to an off site venue and back. I was overseeing the meeting's transportation remotely and Jim kept me informed of the group's progress at all times. From start to finish our group received A+++ service!!!\n\nI can't wait to work with them again!!!!!!!!!!

gfaraday

12/01/2007

Provided by Citysearch - 
Overall
Fantasic service from the intial first call to the last and final drop off.

I had called a couple of place and hung up midway through each one of them I had sort of a complicated order for my girlfriend's birthday. When I called Madison Limo - I spoke to Jim - which will be the most relaxed and at ease business man you are going to find. I was immediately relieved. Jim actually said my plan of pick ups was going to cost me too much money and to give it some thought and get back to him. I knew just from talking to him that it was all going to come together.

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