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General Info
Broadway Tax Professionals is a full service tax preparation and tax planning firm. Since 1973 we have prepared income tax returns for individuals, corporations, partnerships, trusts and estates. We have had the same core staff for over 30 years and combined have over 100 years of tax preparation experience. We employ Enrolled Agents, Certified Public Accountants, as well as Tax Lawyers to meet all of your needs.We are open all year long to help with your taxes and other questions. During tax season, we are open 7 days a week.
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Neighborhoods
Upper Manhattan, Lincoln Square, Upper West Side, Midtown
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Robert S.

04/11/2018

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We used Broadway Tax Professionals for our 2016 return after previously having done our return using online tools. Overall, I was not impressed with their service during the preparation time. I had absolutely no contact with the accountant and only spoke with various interns who were clearly under intense time pressure and working to complete the return as quickly as possible. The results were no savings in what we owed compared to previous years.
But much worse- several months later we were informed by the IRS that there was an error in our return and too much was requested for child care deduction. This was something I had discussed as an issue with one of the interns and clearly was a blatant mistake that I would not expect from a professional doing my taxes. I scanned and forwarded the notice to the firm over email twice as well as called and was completely ignored. I received no guidance confirming that they had indeed made an error and whether I should pay the suggested payment and penalty from the IRS. Ultimately, I had to just pay without hearing any word from them.
This is not the type of service I would expect and I would certainly be wary of using this firm. Errors should be avoidable but can happen but not responding when an error does occur is completely unprofessional and unacceptable.

Details

Phone: (212) 877-3224

Address: 160 W 71st St, New York, NY 10023

Website: https://broadwaytaxprofessionals.com

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