88 E 31st St, New York, NY 10016
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Ever since my colleague introduced me to Iris Cleaners I have been a loyal customer. They are hands down the best dry cleaners I have ever sent my clothes to. Not only do they do an excellent job at removing stains but they also press and dry clean my garments to perfection. They're a bit on the pricey side but I rather pay extra then to have another cleaners ruin my expensive business suits. They also offer free pick up and delivery from anywhere in Manhattan!
06/12/2012Provided by Citysearch -
Besides the inconvenient location in East Elmhurst, they clean your clothing in the Laundromat next door! When I was picking up my suit on Saturday, I saw how one of the Iris?s workers was taking an enormous amount of blue bags from the cleaner to Laundromat next door to have them cleaned there. I will never trust any expensive item from my wardrobe to be cleaned at Iris. AVOID.
05/26/2012Provided by Citysearch -
Last winter I fell in love with a leather sherling coat and I could not help buying it, even though the sleeves were a bit long on me. A friend recommended them for laundry and drycleaning, so I call them to see if this was something they could do. They told me it would take one week to complete the work. The coat came out great even though I am glad winter is in my rear view mirror. Great Job.
05/23/2012Provided by Citysearch -
A few weeks ago I called them to pickup a beige trenchcoat that was heavily stained. The stains were courtesy of a yellowcab splashing dirty rainwater on me while I was walking to the subway. They informed me that the turnaround time would be longer than usual due to the nature of stains. When I got it back, it was good as new.
05/19/2012Provided by Citysearch -
These people are incompetent and LIARS. They damaged my clothes and made no apologies for it. Ruined my dress shirt. Big mistake! Never again. Not only do they not know how to clean your clothes, they have HORRIBLE CUSTOMER SERVICE. They don't remember when you scheduled a pick up or a drop off and when things go wrong, they take no accountability for anything that goes wrong with your clothes.
Also they do not have a store front in the Manhattan address listed here. They are located in East Elmhurst Queens. That should tell you something right away.
05/15/2012Provided by Citysearch -
The service I received was unbelievably bad. I dropped off four items for dry cleaning and only three were returned to me. One of those three items was a brand new sweater which I had worn twice. It was returned to me with a hole on one side and a spot on the other. When I pointed out these issues, I was told I must be mistaken because this just doesn't happen. There are other reviews on this site that mention a lost item, so clearly such things happen. I strongly recommend you find another dry cleaner. I will not use this place again.
I was looking for a company that could clean my dresses both for work and personal occasions. I use Iris a couple of times month because they can be trusted with my most precious items. Also they have made exceptions for me by scheduling late pickups and drop offs,to work around my schedule. Awesome job.