Fred Smith Plumbing & Heating Co., Inc.
1674 1st Ave, New York, NY 10128
SOLUTIONS YOU CAN DEPEND ON
Founded in 1914, Fred Smith Plumbing & Heating Company isÂ the leading providers of plumbing,Â heating, fire suppression and sprinkler repairs and water treatmentÂ Â solutions for the luxury cooperative condominium community in New York City and is New York'sÂ leading steam specialist. The Company offers a variety of mainatenance services: plumbing,Â heating, HVAC, high pressure steam, pump repair, sewer and drain cleaning,Â roof tank cleaning, and water filtration and treatment.Â It has a staff of more than 120 employees whose average tenure with the company exceeds 12 years.Â Fred Smith Plumbing & Heating Company's clients include Douglas Elliman Property Management, Brown Harris Stevens Residential Management,Â Lawrence Properties among others.Â
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Thank you, thank you, thank you- your wonderful guys, Nick and Robert, rescued me...I had total anxiety about the water valve in my bathroom which was causing a leak to the floor below. Nick was so careful as he fixed "the packing" (whatever that is), not causing any damage to the surrounding marble squares. The "Franklin Report" is right on with all accolades.
Thank you so much for everything you did to expedite the gas being restored to my apartment. I appreciate your time in explaining everything that needed to be done to expedite the process, including all your calls to my assistant. You kept us posted on the progress of the Buildings Department and the Architect and were so helpful in many different ways. Thank you. Thank you!
Many times people write to complain when they think something might not be right, however, we forget to say "thank you" when things do go right. Just wanted to let you know how much we appreciated the professional and pleasant manner of the three men that came last week to do a very dirty and difficult repair on our pipes encased in cement. They worked hard and long to get things back to normal and were so very pleasant.
I also wanted to share with you my experience working with Vlad and his helper, Aris. Vlad and Aris should be commended for their fine work. Each took it upon himself to ensure that their work was done to the highest standard. Moreover, it was clear to all of us that they took a personal interest in this project and ensured (to the extent possible) that our tenants were kept apprised of scheduling as well as keeping a sharp eye on cleanliness while working in the tenant's apartments. In spite of sometimes difficult tasks at hand, they always maintained a good work ethic, pleasant disposition, professional attitude and a sense of humor. I don't often take time to write such a review but felt you should know about the caliber of your men. Bravo.
To all the skilled contractors who worked on the LOBBY RENOVATION PROJECT, we thank you. The inconvenience was minimal, the housekeeping efforts were grand, and we now have a lobby to be proud of. Most improtantly, it will better serve our needs, which is always the basic premise of truly fine design.
This is to commend the excellent work done by your people today in installing a new commode at our apartment. they were an obliging team, very fast, courteous and tidy. Moreover, they worked will with the buidling staff. So far the new toilet works just fine, a vast imnprovement over the previous model.
I have recently completed extensive renovation on my apartment at 1040 Park Avenue. The job required one and one-half years and a multitude of contractors before its completion. After considerable dissatisfaction with other plumbing contractors, my superintendent recommended Fred Smith, our building plumbing company. James Keeney was assigned to my job. All my plumbing concerns and problems were resolved at that point. Mr. Keeney is both knowledgeable and receptive to his clientele. Under his directive your company has proved most efficient and reliable. Your technicians were excellent and Mr. Keeney particularly outstanding. I have and will continue to recommend the Fred Smith organization and Mr. Keeney and intend to use you for all future work.
My wife and I have used your services twice now in the past year. I cannot begin to tell you how much we appreciate the quality of your service - from the scheduling, quick response, the great technicians .... and just generally how well organized your business is run. In this day and age...it is a rarity. An additional note ---in past years, I had worked as an architect and an interior designer -- dealing with literally hundreds and hundreds of contractors and subcontractors in the NYC area...and Fred Smith Plumbing easily tops the list.
I called them when my heater went out and I had another HVAC company tell me that I needed a new unit. Not only did I not need a new unit, but they came out and fixed it within 45 minutes! Great service and I will continue to call them if I run into any more problems!!
I wanted to express my thanks and appreciation for the prompt and efficient service I received from Fred Smith. My in laws were in town last week and I needed a plumber immediately the day before they arrived. My company had worked with them previously so I knew they would be my best bet. They had a technician at our home within 3 hours of my call, and fixed the problem in our bathroom in just 20 minutes. I was very impressed with the service provided and will recommend to colleagues and friends.