In mybook® Services Collection (edit)

Added to your services collection.
Removed from mybook!

We took this business out of your services collection.

An Affordable Full Service Funeral Home Designed To Help You Ease Your Pain - Family Owned & Operated - 24 Hour Service Available

General Info
Our professional and caring funeral home staff takes pride in providing the highest quality and affordable funeral planning and cremation services that meet the special needs of all the families we service. Our philosophy regarding funeral planning is that no two funerals are the same. Each family we serve has unique and important needs that we strive to satisfy. By working closely with your family we can arrange a funeral ceremony that will express the special, one-of-a-kind relationship that you shared with your loved one and help enrich the memories that you will cherish forever. We are dedicated to serving all faiths & providing traditional memorial and cremation services, and providing specific aftercare information. We believe that you will only find this type of dedication from a local, family owned funeral home. We are proud to say that we are one of the few funeral homes in the greater New York City area that is still family owned. It is our goal to support you through every step of your arrangements and to pay tribute to the special memory of your loved one. Chapels Available in All Areas
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
  • Cremation Urns
Brands
cremation, funerals, monuments
Payment method
all major credit cards
Neighborhoods
Uptown, East Harlem, Upper Manhattan
Categories
Crematories, Funeral Directors, Funeral Supplies & Services
Other Information

Wheelchair Accessible: Yes

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Search4Florists

11/10/2011

Provided by Citysearch - 
Overall
Great

We here at The Florist Loft deliver flowers to them and have always been treated great. If you need flowers for First Ave Funeral Home you can go to www.thefloristloft . com or call (646) 801-6642

upandownfrown

04/01/2011

Provided by Citysearch - 
Overall
First Impressions...Quality business speaks for itself

Professional, Teamwork, Caring, and Inexpensive...

This is MY story… My dad passed this Christmas 12/25/2010. The Organ Donator Network referred First Avenue Funeral Services. My family & I did not know what to expect, we NEVER made funeral arrangements before. As soon as we walked through the door we were greeted by a well groomed soft spoken gentleman. I believe his name was Michael. The place was quite, clean and did not smell considering the rest room is right through the entrance.
We were taken upstairs and welcomed again, this time by 2 young ladies Stephanie & Tanya (hope I spelled your names correct). The ladies were dress & groomed professional and answered EVERY additional question we asked, although we were being interviewed by Michael. Death is a money making business so there’s no time for error or stuttering when money is involved! You want this last day to say goodbye to your love one to be perfect, it’s the same as planning for a wedding. This is a small place BUT it’s a VERY VERY busy one. The phones were ringing off the hook and not one time did these ladies forward the calls to a voice mail. The office is small but comfortable. The staff made us feel like we were making arrangements for something else, sure not a funeral. Jan 4th the first day of my dad’s service my family, co-workers & neighbors were shocked. My father looked just like himself and I know for a fact this made the ceremony and took a lot of pressure off our backs. I’ve been to funerals before and at times had to do double takes because the deceased did not look like his or herself. If you’re gonna say your goodbye’s you are expecting that person to look like the person you knew. From the first day walking through that door until that evening leaving out, it was a GREAT experience. First Avenue Funeral Services & ALL staff members are POLISHED, and who’s not looking for that quality?????
On the date of March 18th 2011, we used their services again to say goodbye to my Granma Mrs. Bailey We love & miss you! Thanks Terry my granma looked beautiful! OMG and I can’t forget Vincent, thank you soooooo much for ALL the beautiful flower arrangements.

Memoula

02/23/2010

Provided by Citysearch - 
Overall
Brings Light in to your Darkest Moment

First Avenue Funeral Service helped me cope with the lost of my dear friend in so many ways.....

They were always there to answer my calls no machines I always had live help with a sweet caring voice on the other end .....

The Funeral Service answered all my questions and concerns with the wake and they respected and accommodated my dear friends religious beliefs .

Many of the viewers commented to me how courteous and professional the staff were

You cant go wrong with First Avenue Funeral Service

Maria10029

02/12/2010

Provided by Citysearch - 
Overall
The Best

Excellent Service very caring made us feel like family!!! Used to go to Ortiz Funeral Home, would never go backever knew how a real funeral should be handled. I would recommend this place to everyone!!!

mikelopez

01/27/2010

Overall
Excellent Service

words cannot express the thanks and gratitude i have for this funeral home!!!! They helped us when no one else wanted to or cared to. They made us feel welcome and at ease highly recomended !!!!!!

JoseM

01/27/2010

Provided by Citysearch - 
Overall
Caring and Compasionate

Words cannot describe the excellent service they gave us very hightly rated would never think of using anyone else

GarciaMaria

01/27/2010

Provided by Citysearch - 
Overall
Excellent Service

I had a two day wake for my brother there they were very caring and understanding. Great people that made us feel special and at ease would highly recomend them

melindarivers

08/02/2009

Overall
the worse

the worse funeral place i have ever seen; when you walk in the door they act caring and as if they feel your pain of a lost loved one - after you sign the contract they are the most direspectful, beligerent and coldhearted individuals. The bathrooms were not serviced, the staff was outright unprofessional and disrespectful to everyone, and the manner in which they asked the family to leave was well i cannot find the words to describe the worse experience of our lives - during our difficult time with loosing a family member. DO NOT DO BUSINESS WITH THESE PEOPLE.... they are the worse of the worse and god only where they hire their staff from.

claimed iconBusiness Response01/27/2010

I am sorry that you feel this way I just looked online and read your review which was very shoking. Please let us know what happened that made you feel this way. Who did you let know about your dissatisfaction please contact us

This listing has been claimed by a business representative.
Veramark

06/12/2008

Provided by Citysearch - 
Overall
HORRIBLE, UNPROFESSIONAL, RUDE

Back in Oct, I had my son in this funeral home.
I will say, that while making plans, the people i dealt with were very caring, considerate and professional.
BuT, the hired help, Chuck Or Chuckie) was very RUDE to the visitors, my family and to me!!
I have never went to a wake, where the workers were disrespectful like he was.
I do not understand how this man is still employed there.
to everyone that has lost a love one after reading this please reconsider not planning the wake at this horrible place, called a funeral home.
I wouldn't put an animal or my worse enemy there,
It was a devastating experience!!!!!!!!!!!!
I wrote this review before, came back to see if it was still on and of course it was deleted.
I rate Francisco's Funeral Home 5, STARS FOR BEING THE WORST PLACE EVER!!!!!!!!!!!

ped2008

12/14/2007

Overall
There is no 24 hour service th...

There is no 24 hour service that they provide. The office opens at 10, and even than they are late! We had to wait for 7 hours for them to pick up the body. The funeral home itself is cheap and dirty! Bad costomer service, horrible experience!

claimed iconBusiness Response04/20/2011

I am sorry that you feel this way I just looked online and read your review which was very shoking. Please let us know what happened that made you feel this way. Who did you let know about your dissatisfaction please contact us

This listing has been claimed by a business representative.
Feedback